@AvantiWestCoast can someone help, I booked a family ticket before restrictions were lifted to London and we were seated apart and I was reassured once lifted I could get moved - now being told no, currently have a 4 & 6 year old sat on their own! Where is your safeguarding?
@altontowers hi will anymore pass holder tickets become available for next week seen as you can still buy general ticket so capacity is obviously not full?
@OFLoakfurniture Ok thank you, if this is the case will you be contacting customers and confirming and also refunding if they have paid to have delivered inside?
@LEGOLANDWindsor Yes as my previous message said I'm fully aware of that, byit the fact you've now added 'afternoon' tickets shows that you are obviously not selling all your tickets to capacity therefore is it not 'fair' to open them to the guest who have affectively already paid?
@LEGOLANDWindsor I'm confused, keep getting told that theres limited number of pass holder tickets as sell out quickly, yet there's lots of day tickets, now you have added afternoon only tickets! So seen as your not selling the day tickets why not open more up to pass holders?
@CenterParcsUK hi we are due to arrive on the 17th, was told we would receive an email NO LATER than 2 weeks prior with the option to cancel, well here I am and still no email! When should I receive it? I had to pay my balance on time so only fair you keep to your dates too!
@CenterParcsUK I have a booking for August and we are now being asking to pay the remaining balance, but due to the restrictions we no longer wish to continue with the booking, how do we cancel our booking? Thank you
@Hannahble6969 @CenterParcsUK Thank you! You should start charging for replying for them! π
Bit silly really all of this, they aren't doing themselves any favours! Hope you get sorted xx