Vignesh K

[Vignesh K @vickyy_tweets]

@StarHubCares So what’s the purpose of this X account?

[Vignesh K @vickyy_tweets]

@StarHubCares @StarHub I subscribed to StarHub broadband and supposed to get my connection yesterday morning. But they didn’t and all I got out of the 5 calls was that it was a ‘system issue’ n I have to wait to get an update (not solution). Some said 24-48h, some said 4-5 days.

[Vignesh K @vickyy_tweets]

@StarHubCares Hi Jackson, as I said there has been no improvement so far. My wife and I need the Internet to be able to work from home. Is there any quick fix solution you can provide?

[Vignesh K @vickyy_tweets]

@StarHubCares No use so far reaching via WhatsApp or 1633. I’m trying to reach out to the CEO via LinkedIn. May be that helps.

[Vignesh K @vickyy_tweets]

This morning when I asked if this is really how a mistake is managed and that should I look for another telco, one said she can help me with cancellation if needed - like right away. Really? You can yourself customer service helpline?#starhubsucks