To,
The Nodal Officer / Consumer Grievance Department,
Airtel
I am writing to express my formal complaint regarding the persistent failure of network service on my Airtel connection for the past 15 days, despite numerous complaints and communications with customer care. The company's inability to resolve this issue within a reasonable timeframe constitutes a clear deficiency in service, negligence, and unfair trade practice under the Consumer Protection Act.
As a result, I have experienced significant inconvenience, mental stress, communication failure, and loss of valuable time due to the continued disruption of services for which payment has already been made.
It is disappointing that, despite repeated assurances from customer care representatives, no effective action has been taken. This reflects poor customer grievance handling and disregard for consumer rights.
I hereby demand:
1. Immediate restoration of proper network service.
2. Written clarification regarding the delay and failure in resolving the complaint.
3. Compensation for the prolonged service interruption and inconvenience caused.
If a satisfactory resolution is not provided immediately, I will be compelled to escalate this matter before the Consumer Disputes Redressal Commission, TRAI grievance authorities, and other appropriate legal forums without further notice.
This message may be treated as a formal legal complaint.
Mobile number-9544300840
#ConsumerProtection, #Airtel5G, #AirtelIndia, #telecommunications,
To,
The Nodal Officer / Consumer Grievance Department,
Airtel
I am writing to express my formal complaint regarding the persistent failure of network service on my Airtel connection for the past 15 days, despite numerous complaints and communications with customer care. The company's inability to resolve this issue within a reasonable timeframe constitutes a clear deficiency in service, negligence, and unfair trade practice under the Consumer Protection Act.
As a result, I have experienced significant inconvenience, mental stress, communication failure, and loss of valuable time due to the continued disruption of services for which payment has already been made.
It is disappointing that, despite repeated assurances from customer care representatives, no effective action has been taken. This reflects poor customer grievance handling and disregard for consumer rights.
I hereby demand:
1. Immediate restoration of proper network service.
2. Written clarification regarding the delay and failure in resolving the complaint.
3. Compensation for the prolonged service interruption and inconvenience caused.
If a satisfactory resolution is not provided immediately, I will be compelled to escalate this matter before the Consumer Disputes Redressal Commission, TRAI grievance authorities, and other appropriate legal forums without further notice.
This message may be treated as a formal legal complaint.
Mobile number-9544300840
#ConsumerProtection, #Airtel5G, #AirtelIndia, #telecommunications,
@OneCardHelp I’m totally dissatisfied about the security of one card. Then your response to me about this is very much delayed and also you are saying that you are helpless instead of supporting a customer. So these type of incidents / cheating from one card should not happen to any of them
@Swats26 Dear. I completed to Airtel customer care for Internet speed low on 1-Jul-21. They told me one of your technician will come and check my issues on 2-Jul-21. Just now I again called customer care for for status of my complaint. They are telling that nothing can be done.