Victoria

Adores Michael Jackson and Ed Sheeran. Mad for The Killers. Arsenal supporter, Dancer, Runner and enjoys Whiskey :) x

[Victoria @vikki_reed]

@dpd_courierhelp I would like to log a complaint & report a driver. Your customer service is absolutely appalling and you are costing us our reputation with customers due to your poor business practices.

[Victoria @vikki_reed]

@SkySports we cannot watch our game on the red button. We pay an extortionate amount of money each month and yet we cannot watch our game!! Disgusting- refund please!!

[Victoria @vikki_reed]

@lookfantastic I placed an order on 29/11/25. Still not received. It takes way too long to get any response on FB Messenger. I ordered in good time for a holiday, but now it’s not going to be here on time. Awful customer service. Extremely disappointed!

[Victoria @vikki_reed]

@lookfantastic I’ve received an email to say an order I placed on Saturday is delayed. There’s no response to my messages on the app and I’ve not been advised when the order will be dispatched. Can someone explain what’s going on?

[Victoria @vikki_reed]

@AmazonUK we’ve received the wrong product from Amazon and they will not send a replacement. We paid immediately and have to wait 5-7 days for a refund. Double standards @amazonuk you treat your customers extremely poorly. Buyers beware!

[Victoria @vikki_reed]

@qvcuk I’ve returned an order and asked for a replacement however I no longer require the replacement. Are you able to stop this and issue a refund? Many thanks.

[Victoria @vikki_reed]

@qvcuk Will I receive confirmation once my return is received and then a dispatch notice for the alternative size? Many thanks

[Victoria @vikki_reed]

@qvcuk I’ve requested an exchange for a different size with my return. I can’t see any mention that you offer an exchange service. Is this something you offer?

[Victoria @vikki_reed]

@nextofficial I cannot tell you how utterly disappointed I am that you claim “order before 11pm for next day”and yet I ordered my item on Tuesday at 6pm and here we are on Friday without my order! Items are in stock! Poor customer service when using “chat” on the website.

[Victoria @vikki_reed]

@nextofficial Ive previewed the next sale but alas yet again due to my opportunity to select a very late vip slot, everything I had my eye on has now gone! Happens all the time. Not very vip in my opinion.

[Victoria @vikki_reed]

@HSBC_UK trying to run a small business with an HSBC bank account is useless!! To resolve an issue we have to travel to a branch. Do they not realise that in this day and age time is everything to us little people. We don’t have the time to make a 60 mile round trip!

[Victoria @vikki_reed]

@coldplay please please please stop using BSI Merch for your promotions and merchandise. They’ve made a complete mess of dispatching signed Moon Music merchandise. Items lost, not delivered, and no communication from them. So many fans let down.

[Victoria @vikki_reed]

@nextofficial requested a delivery date, next failed to deliver on that date. They also gave me a delivery time slot today and the courier never turned up. “Chat” promised me an email yesterday, no email. How bad is this? Poor customer service all round. Absolutely appalling.

[Victoria @vikki_reed]

@RoyalMailHelp RM has just DM’d me asking to submit details of my complaint. Our company spent hours trying to rectify this matter yesterday with no result whatsoever. Are there any other small businesses out there experiencing this type of treatment?

[Victoria @vikki_reed]

@RoyalMailHelp our c&d account on hold, putting our business on hold for 3 days. What’s more RM have been holding credits due to us. Rude customer service advisors. RM needs a full investigation for their bullying of small businesses by the government.

[Victoria @vikki_reed]

@AmazonUK absolutely disgusting customer service from Amazon. Non delivery of items, missing products received, end the call when all we want is our missing items. Shameful!! Be aware of this when placing your orders!

[Victoria @vikki_reed]

@nextofficial I’ve already tried that and the information you’ve provided has been inaccurate. I still have no parcel and no ETA. This will be the third day of trying to sort this out.

[Victoria @vikki_reed]

@nextofficial two Next employees confirmed that I would have my “delayed”delivery today. It’s not here and Evri looks to have falsified delivery updates as an excuse for it not arriving. Not good at all, very poor customer service from both companies.

[Victoria @vikki_reed]

@nextofficial Evri state I was not around to deliver parcel. I was at work all day? I need this tomorrow for my holiday but have had a text stating 1-2 days. What is going on Next?

[Victoria @vikki_reed]

@JDSports my order was dispatched 26/07. Evri state I was
not here for delivery, I was. They said they would deliver next day. They haven’t. I would like my order, it’s been a week since dispatch…such a poor delivery service.