Vikram Patwardhan

[Vikram Patwardhan @vikrampa]

@18002096006 These are auto generated messages, they are not serious in resolving issue at all, they just plan to make money and huge bills to customers.

[Vikram Patwardhan @vikrampa]

@18002096006 Can you accept here in social media the issue is unresolved even after replacing 50k worth of parts ? Instead of contacting me directly? I thought @anandmahindra is customer friendly and he will listen to me, but it is useless as well. Imagine the customer frustration !!!

[Vikram Patwardhan @vikrampa]

@18002096006 Even after replacing another 50k I’m asking a guarantee that the issue will be resolved but Mahindra is unable to commit to that

[Vikram Patwardhan @vikrampa]

@18002096006 I’ve been hearing this regret since an year. You guys have no idea where is the root cause. You keep replacing the part one after other. I already invested 50k in repair and you are asking another 2 parts to replace which will cost me 50k more

[Vikram Patwardhan @vikrampa]

@18002096006 Even after mentioning the frustration of 9 months experience, I did not receive any follow up call. #CustomerRights

[Vikram Patwardhan @vikrampa]

@18002096006 it started in Jul’25 when I initially reported engine light issue in my XUV300. 1. They replaced few sensors and returned vehicle saying it is fixed. After few days again it started glowing. 2. I too the car again to service, they replaced few more sensors

[Vikram Patwardhan @vikrampa]

@MahindraRise #Mahindra, #AnandMahindra, #ConsumerRights, #MahindraCustomerCare

[Vikram Patwardhan @vikrampa]

The standard answer I get from the team tomorrow saying- Issue is escalated and you will receive call back in 24 hrs. But what next? Again back to same loop? Am I too soft in listening to all what service engineers say?

[Vikram Patwardhan @vikrampa]

In such case, who will think of upgrading new Mahindra vehicle ?

[Vikram Patwardhan @vikrampa]

9 months I took the car to service 7 times (may be more I don’t remember well) is this the quality of car expected ? 2. How may days it was with me and how may days in Service centre? 3. It is only 7 yrs old car, single handed only 40k run. Is it so complicated to fix?

[Vikram Patwardhan @vikrampa]

5. Loan vehicle provided to me while they investigate. Received vehicle in 2 weeks and smoke issue resolve but AC stoped working. 6. Again took to SC and they did AC gas refill and returned me. In a weeks time AC again stoped working. 7. Again took to SC. This time they took

[Vikram Patwardhan @vikrampa]

Overall they charged 30K + and still in a week I see the engine light issue+ heavy smoke started appearing. 3. Took again to service and they say they cannot see the smoke. In a week’s time again smoke started appearing. 4. Again took to SC, they don’t see the smoke.

[Vikram Patwardhan @vikrampa]

@Deadlykalesh @gork who’s fault is it in this video ?

[Vikram Patwardhan @vikrampa]

@blrcitytraffic my vehicle KA03-NF1337 received fine for no parking. The picture shows it is not my car, see attached. Can you remove the fine from my car?

[Vikram Patwardhan @vikrampa]

@18002096006

[Vikram Patwardhan @vikrampa]

@Mahindra4you @anandmahindra here to express my disappointment with XUV300 vehicle.
Model 2019 XUV300 petrol.
Since last month back I faced issue with Engine light and I gave the vehicle to service. They said they fixed and returned back. But after running few, it came …continu

[Vikram Patwardhan @vikrampa]

Service advisor has not yet come back, it’s been stalled since 3 weeks. I’m scared to takeout the vehicle. I already shared the video of smoke and he said he will give me the slot to get the vehicle there. But when? How many more weeks I should wait? Is this normal with Mahindra?

[Vikram Patwardhan @vikrampa]

It came back and again it started glowing up, they took 2-3 weeks to fix and it charged overall 35k I had to spend. After I received back, it started throwing the smoke. Whenever I go on road, people stop me and ask about the smoke. I complained again and the service adviser