Vince d'Eon

Solving issues for customers is what I do best. Owned by Shiba Inu | #PADI AOW | | | See also @VE6LK | Opinions are mine

[Vince d'Eon @vincedeon]

dear @fedex re 772039498671 shows "customer not available" but my video cameras show no attempt was made.

do better

[Vince d'Eon @vincedeon]

@FordCanada I need you to follow me back so I can send that to you please

[Vince d'Eon @vincedeon]

@FordCanada can you weigh in on this please?

https://t.co/rHf0vG8yDL

[Vince d'Eon @vincedeon]

Truth!

[Vince d'Eon @vincedeon]

Whoo Hoo - @tommyemmanuel in Calgary. See you next March! https://t.co/XEe1eUdOhv

[Vince d'Eon @vincedeon]

@TELUSsupport @TELUS No callback from Telus on day 8, let's see if a DM gets any traction

[Vince d'Eon @vincedeon]

Dear @TELUS @TELUSsupport I'm on day 4 of failing service on ticket 1159228. More issues now cropping up. TV not working, internet a mess.
Your promises have not happened and your callbacks not made.
There are other companies that can provide TV Internet and Security to me.

[Vince d'Eon @vincedeon]

Seems to be the way of the world lately, sigh
@TELUSsupport 3h24m most of it on hold trying to resolve a network issue including an un-communicated hour long outage of my service. Why does it take so long to escalate?

[Vince d'Eon @vincedeon]

Dear @WestJet
Please know that Super-Agent Nick who processed locator [redcacted] is an awesome individual who deserves some praise. Professional, Courteous, Patient. Top-notch hire. Please hire more people. Like him.

[Vince d'Eon @vincedeon]

Hopefully whomever owns WJ now saw my other message. Hire.Some.People.

Long wait times force customers elsewhere (customer service 101).

At least when I got someone on the phone (finally) they were *the most awesome* CS person I've dealt with in a long time.

[Vince d'Eon @vincedeon]

0200hMT - Holy freakin' moley @WestJet I can't alter my flight online. Been holding now for 3h. Y'all need to hire some more peeps. This is insanity.

[Vince d'Eon @vincedeon]

@WestJet Make that three.
No blue or gold checkmark beside the name = likely not real.

[Vince d'Eon @vincedeon]

@WestJet thank you doing that now with full details 🙏

[Vince d'Eon @vincedeon]

@WestJet It has not been resolved. This is simple.

Hire.Some.People.

You have like 1 agent between 2300 and 0700 or something?

[Vince d'Eon @vincedeon]

@VE6EO @WestJet wasn't given the choice

[Vince d'Eon @vincedeon]

@VE6EO @WestJet I was not. Hung up after 3h15m and went to bed. About to restart

[Bob Burg @BobBurg]

About to make a joke at someone else's expense?

Think...wait...think some more...wait some more.

Now.....DON'T DO IT!

In the game of life, winners build others. I don’t believe I’ve ever seen a joke made at the expense of another person that accomplished what it was intended to do, unless that intent was to shame or anger that other person.

If you have to say, “I was only joking/kidding” afterwards, then it should not have been said in the first place.

[VE6LK Vince / @[email protected] @VE6LK]

TODAY #YYC #Calgary I hope to see you there to visit with us and @UsaYaesu's John Kruk N9UPC

[Sean Amato @JSJamato]

Gonna take a second to acknowledge the dedicated journalists out here covering #Jasper wildfires. CityNews, CBC, Radio Canada, Global, CTV all helping each other, working long hours in rough conditions, hanging in late now to provide an essential service.
#abfire #yeg