@OlaElectric@OlaElectric still my scooter delivery is not happening and expected delivery was March 3rd.. it's been a long delay and every time reaching ola support is a nightmare.. could you confirm when will be the delivery?
@volkswagenindia There is none reached out. Service center responded saying LED strip is working so will not be submitted for warranty. They only said it was getting yellow during jan service now they are saying yellow is not a problem. #volkswagenserviceissues#vwservice#vwwarranty
@volkswagenindia The absolute failure of after-sales service at Elite Motors, Hosur Road, Bengaluru.
Is this the brand experience you stand for? Why have a warranty if service centers refuse to honor it?
@bhash@OlaElectric Good job in Making fools of another 50k Indians. My New scooter broke down in just 6kms and no help so far from emergency road side assistance. @OlaElectric@bhash
@OlaElectric@bhash@OlaElectric any update on when will the technician will be scheduled for emergency assistance? It's been three days, is it true, in case of emergency customer should not be calling for ola road side assistance support?
@OlaElectric@bhash@OlaElectric there messy saga continues.. got the delivery of scooter from ola experience center, before reaching my home which is hardly 6kms from showroom, it stopped abruptly and calling showroom guys with no help .
@OlaElectric@bhash@bhash@OlaElectric@OlaScooter Called more than three times for getting a technician to repair the broke down scooter which happened on the way from delivery centre to home. No help so far ๐ญ
@OlaElectric@bhash@OlaElectric there messy saga continues.. got the delivery of scooter from ola experience center, before reaching my home which is hardly 6kms from showroom, it stopped abruptly and calling showroom guys with no help .
@OlaElectric@bhash@OlaElectric raised a ticket for emergency in Ola electric app and now waiting for someone to turn up.. do they not really check basic things before doing delivery? How come a scooter can stop abruptly without any way to turn on in just 6km ride. Very bad experience
@bhash STOP THIS
"Never buy OLA" is my request to everyone. I have never experienced any organisation who could be as unprofessional as Ola service. False promises and pathetic service are their USP. I was 1 of the first buyers. Look at my ordeal
@bhash Please stop your hypes on new products.. very bad experience with @OlaScooter@OlaElectric scooter stopped in just 6km ride to home after delivery. No response from your customer support so far.
@OlaElectric@bhash@OlaElectric raised a ticket for emergency in Ola electric app and now waiting for someone to turn up.. do they not really check basic things before doing delivery? How come a scooter can stop abruptly without any way to turn on in just 6km ride. Very bad experience
@OlaElectric@bhash your great product and vision seems to be broken in parts of the innovation cycle due realistic problems faced by the customer and the process is not really ready to address them.. I would prefer traditional approach of booking through a dealer and get it delivered and pay
@OlaElectric@OlaElectric still my scooter delivery is not happening and expected delivery was March 3rd.. it's been a long delay and every time reaching ola support is a nightmare.. could you confirm when will be the delivery?