Poor service, Need attention
@abc_mutualfund , Pune branch, Bhandarkar road struggling to follow SOP, given me a 1 week timeline to get my folio in order, Back office is conspicuous by their absence, inferior service levels,this is feedback only, not escalation
@airindia@MoCA_GoI thank you so much for completing the refund process, Gratitude!!!. Nevertheless I still recommend to shorten the process to 2-3 days, few companies do it with superior precision ,learn from @hm@amazon
CAN @airindia be (F)AIRINDIA, refund pending due to AI flight cancellation last minute 9PWTCA
CaseID 37804354, your system doesn't even want us to know any further than "submitted", wonder what it means with most of INDIA @_DigitalIndia = user journeys, @PMOIndia@DGCAIndia
@raghav_chadha , grateful to you for pushing investor protection and raising concerns on behalf of middle class and retail investors. Thought these practices from large organisations might also need attention, especially @airindia
CAN @airindia be (F)AIRINDIA, refund pending due to AI flight cancellation last minute 9PWTCA
CaseID 37804354, your system doesn't even want us to know any further than "submitted", wonder what it means with most of INDIA @_DigitalIndia = user journeys, @PMOIndia@DGCAIndia
Case Number 37804354, PNR 9PWTCA #airindia , refund pending, claim submitted due to a last minute flight cancellation from #Airindia flight no AI1838, No update since last 4 days, please stop this poorest form of customer service #staralliance
@MoCA_GoI Thank you for the timely assistance, they haven't shared any mails or provided details of the same, this is another refund pending for #airindia due to flight cancellations at the 11th hour, it's poor service from #airindia , if you inspect the process of refund,it's painful
AI219 #Airindia#CustomerSupport , kindly refund the seat booking charges for PNR 9Q4H9R, #Delhiairport , Paid seat, the airline collected the money and now alloted the last seat sighting aircraft change as the reason, ground staff Rinku Sharma total failure
@airindia I have gone thru a lot of insult from your staff, who did mention that I have been degraded and it seems it's normal #CustomerSupport#airindia@MoCA_GoI@TataCompanies check the root cause. I will like to make sure it doesn't repeat to anyone else
@MoCA_GoI Thanks for the timely response, your intervention provides the confidence in the regulatory, the issue adds up to the airline 's #airindia attitude towards us, this airline has to think through their passenger handling # @mohol_murlidhar , saheb Namaskaram 🙏, Dinesh Poduval Pune
Ref#102979, User no B9432510, Kindly process the refund to the source account at the earliest, it's been empty commitments from your team, please don't sit idle on others money, #atlys https://t.co/n1nF8hxOzq
To be noted by #RBI
Ref#102979, User no B9432510, Kindly process the refund to the source account at the earliest, it's been empty commitments from your team, please don't sit idle on others money, #atlys https://t.co/n1nF8hxOzq
To be noted by #RBI