VINEET SINGH

[VINEET SINGH @vineetsingh77]

@airindiain @airindiain Thank you for making the remaining payment. This is now sorted.

[VINEET SINGH @vineetsingh77]

@airindiain following up since October 2021 for a refund. There are repeated assurance provided with a recent claim that this has been refunded. Air India is neither responding to messags nor sending any confirmation note on refund with specific details. Pl suggest recourse.

[VINEET SINGH @vineetsingh77]

@airindiain @airindiain any further updates from you

[VINEET SINGH @vineetsingh77]

@airindiain Team @airindiain do you have any updates? How long do I need chase? You please set the date in accordance with your SLA.

[VINEET SINGH @vineetsingh77]

@airindiain How do you want me to be assured : 1. it had take almost a year to process refund 2. There were quality issue in your refund and you ended up doing partial refund 3. There is w zero communication on status from Air India. If I do not follow up, I do not get to know anything.

[VINEET SINGH @vineetsingh77]

@airindiain You need to resolve this. I cannot follow up again and again. I do not have a choice but to complain in CCA UK

[VINEET SINGH @vineetsingh77]

@airindiain Can you please provide an update? You had communicated that it would be sorted in 10-12 days, and I have not seen any resolutions.

[VINEET SINGH @vineetsingh77]

@airindiain Left me wondering who would I should select next …

[VINEET SINGH @vineetsingh77]

@airindiain Both 1st right, no follow up, Air India -Cancelled in Oct 2021. After several follow first processing in Jul partially paid, now waiting with new deadline to sort out remaining. Fingers crossed.
Experience is defined at exit and not at entry. Say - Do ratio matters @rajeshdogra7

[VINEET SINGH @vineetsingh77]

@airindiain @British_Airways Flight delayed on 21st July, Claim raised on 15th August. Refund received on 25th August. Thank you, BA

[VINEET SINGH @vineetsingh77]

@airindiain It is quite interesting how different airlines act of refunds vs claims. Have had two recent experience.

@IndiGo6E flight cancelled on 20th Aug because of bad weather. Refund arrived in the bank account on 22nd August. Thank you Indigo, I like the process.
Cont’d

[VINEET SINGH @vineetsingh77]

@labakdas @airindiain Will do. Let me give a week to @airindiain to figure this out.

[VINEET SINGH @vineetsingh77]

@airindiain As per your requirement, I have raised another feedback form : Here is the new feedback form no WB-ILHR1408220050. You can now act on it.

[VINEET SINGH @vineetsingh77]

@airindiain @airindiain note you have made a partial refund and your team has communicated that Air India either missed or did not refund one of the tickets in the group. on your advise, I have raised the new feedback form ..WB-ILHR1308220203. Pl help resolve the issue.

[VINEET SINGH @vineetsingh77]

@airindiain @airindiain you did not provide resolutions but provided an assurance to complete the job and I see you also not provided any information requested. Here is the screen prints of my DM for all last communication. Can you please resolve my query on my DM?

[VINEET SINGH @vineetsingh77]

@airindiain After several follow-ups to reschedule the ticket, I have now cancelled the ticket. How you might help in getting the refund? Cancellation no is 12280131