Vineet Verma

Simplicity seeker. Optimist. Alum @iitbombay. Startups. Tech. Product. Leadership. Books. Psychology. Meditation. Music. Director of Engineering @Slintel_Inc

[Vineet Verma @vineetverma]

"Simplicity is the ultimate sophistication." - Leonardo Da Vinci

[Vineet Verma @vineetverma]

@AnthropicAI @claudeai Would appreciate some help, and way forward here. There is literally no way to each out for help for any customer support for billing/ subscription issues.

[Vineet Verma @vineetverma]

@claudeai Facing subscription renewal/upgrade and payments issues with Indian bank CC since whole day today. Tried multiple CC/ banks. (Used to work fine over last few months). Fin Support Agent is closing conversations mid way, happened 5-6 times. What's the way forward? HELP!

[Vineet Verma @vineetverma]

On checking the chrome dev tools - the Stripe api is giving 400 error response.

[Vineet Verma @vineetverma]

@GeminiApp @GeminiApp When is Auto browser, Gemini inside Chrome releasing for Chrome browser in India? Waiting since long for the same.
Any way I can get that activated for me? Trying to build something using that, and would love to try that out (even in Canary version).

[Vineet Verma @vineetverma]

@HDFCBank_Cares @HDFC_Bank @HDFCBank_Cares @HDFC_Bank 😤 Even emails to your grievance & nodal officers have been unanswered for 10+ days! 📧
What are customers supposed to do when even official escalation channels go silent? 🤷‍♂️
This is beyond disappointing. #HDFCBank #CustomerServiceFail

[Vineet Verma @vineetverma]

@HDFCBank_Cares @HDFC_Bank I’ve been following up for 3–4 months (via my RM and now via support since Sept 10) to encash an IDFC bond purchased through an HDFC employee in 2012.Shared all docs, last follow-up on Sep 15, but still no resolution. Support Issue 1301503124

[Vineet Verma @vineetverma]

@HDFCBank_Cares @HDFC_Bank @HDFCBank_Cares
@HDFC_Bank
😡 It’s been 10+ days — well past the date you promised (Oct 8) — and still no update. This is truly frustrating and disappointing. 📷 How long do customers have to keep chasing for basic support? #HDFCBank #CustomerServiceFail

[Vineet Verma @vineetverma]

@HDFCBank_Cares @HDFC_Bank @HDFCBank_Cares @HDFC_Bank Oct 8 is already passed. I haven't received any update on email or here.
It's frustrating that the bank RMs sell bonds/ policies citing various tax and other benefits etc. But for maturity/ liquidation time, it takes months to even make any progress.

[Vineet Verma @vineetverma]

@myntra @MyntraSupport Came back to shop after years—shocked at how broken your support feels. 3–4 escalations, zero resolution. From a loyal fan to a frustrated customer in one order.

[IIT Bombay @iitbombay]

BrowserStack Co-founders Nakul Aggarwal & Ritesh Arora (CSE '06, H6) donate ₹100 cr to IIT Bombay! Their generous gift will rebuild Hostel 6 & modernize Hostels 7, 8 & 21. Grateful for their inspiring commitment to their alma mater.

#IITBombay #BrowserStack #AlumniGiving

[Amit T @amittalwalkar]

Masterclass from the legend himself! ❤️🙏

[Vineet Verma @vineetverma]

I requested for RM change seeing no accountability and responsibility. And making request on support email, but they are asking for visiting nearest branch. Why does this require physical visit, and can’t be done online over email/ phone?

[Vineet Verma @vineetverma]

@rblbank @rblbank @RBLBankCares Yesterday evening I had received call by support team telling me, that by 10 am today they will share things needed for resolution. But I haven't received anything till date. When can I expect to receive this? Each new day is passing by with these delay.s

[Vineet Verma @vineetverma]

@rblbank it’s been a really pathetic service experience. I am locked out and not able to use my bank account, netbanking since 3-4 weeks. The relationship manager, aspire banking premium support has been really unhelpful and useless. Seems nobody has any clue to fix the issue.

[Vineet Verma @vineetverma]

@rblbank There is already open customer support email thread to this support email, and also aspire banking email. I have added you again in that email thread.

[Vineet Verma @vineetverma]

@rblbank @rblbank @RBLBankCares Got response from support team on email that issue is resolved. And i am still facing the same issue, and not able to login, and same errors/ failure messages.

[Vineet Verma @vineetverma]

@rblbank @RBLBankCares Just got call from your support @rblbank @RBLBankCares , and still no resolution or even progress. The support person doesn't even know details of the issue despite all shared details and screenshots. And hearing the blank response of waiting for 2 more working days. 😡🤷‍♂️

[Vineet Verma @vineetverma]

@rblbank @RBLBankCares N no. of times, I have screenshots of the failure, and error message on email and whatsapp. And its the same error that shows in screenshot, but still getting no actual resolution of the fix. Seems nobody knows whats going wrong, and just blindly marking ticket closed.

[Vineet Verma @vineetverma]

@rblbank @rblbank @RBLBankCares sent

[Vineet Verma @vineetverma]

@rblbank Sent