@airasia I am a frequent travelled and this is the worst experience I have had. No way to get any human support and no one responds to your case as well
@airasia I booked a ticket on Nov 14th and my credit card was charged. So far no details of my ticket on my email. I have tried doing multiple international calls but no way to contact any human being. Your BO is unable to help. Pls help as this is a leg of an international trip.
@airasia Pls respond to our posts so that we don’t get fooled by fraudsters. I have been trying to reach airasia and your static BO cannot answer my questions. Pls help me with my tickets details as you charged my credit card I never got any ticket details
@airasia I booked a ticket with your airline a couple of weeks ago. While my credit card was charged, I still have not received any details about my ticket. I have tried using your Bo BOT, but it has been unable to answer my simple query regarding my ticket details.
This is frustrating as it’s part of my international travel trip and I am not sure if I have a ticket or will be stuck at the airport. Does your airline have any other customer support available other than the dumb BOT you keep promoting
I have tried calling customer support numbers of multiple countries and there is not way to get to speak with any human agent. I have also emails multiple customer support email IDs I could find on the internet.