@AIRTEL_KE Later I visited again and asked to give me another SIM card, went home waiting for it to be activated but never received any message. Went back to the shop only to be informed it had been given out. That was my official line and it felt so frustrating.
@AIRTEL_KE Immediately it started having issues, I went to your shop here in Eldoret and they dismissed me saying my phone was the problem. I went again and they didnโt help and I had to buy a Safaricom line and it worked well with my phone.
@AIRTEL_KE Can I be assisted to restore my line or I give up? Been visiting your offices since 2020. Recently I decided to replace the SIM card and I was guided not to use it till I get a call from you. I didnโt get the call, after 2 weeks I went back and I was told they have sent a reminde