Vio

[Against ASOS @AgainstAsos]

Mistakes rarely happen at @asos though… right, @asos???

Imagine having quality control in your warehouses instead of just sending out SHIT to people.

@asos @ASOS_Careers @asos_news

[Against ASOS @AgainstAsos]

They won’t help you and you’ll be going round in circles but stick at it to get the refund you’re fully entitled to.

Bottom of the barrel company @ASOS

[Against ASOS @AgainstAsos]

They won’t respond to you, they choose to ignore their customers and provide zero customer service.

They’ll be hoping you give up soon, which is what 90% of people do, which is why @asos keep getting away with this.

@ASOS_Careers @ASOS_news

[Against ASOS @AgainstAsos]

No one is there to help because their new solution to any problem is to ignore it.

[وجدان آل ثنيان ♔ @WejdanAlthonyan]

@ASOS @makeupbabble I cancelled my order, until now I didn’t get my refund !!
Since 21 aug !!

[Twisted Smalls @TwisBeats]

@AgainstAsos @ASOS I have screenshots of the live chat, thankfully. I will be contacting them later regarding my refund. Thank you for your advice.

[Vio @VioletaAguilo]

ASOS confirms they did many refunds which they didn't they owe me up to 700 euros. When you ask for a proof of the transaction they ignore you or the agent tells you they don't have access to this information. They steal your money, money you are entitled too @asos

[Against ASOS @AgainstAsos]

No, they will not help you. They will do everything in their power to stop you getting your money back.

Money you’re entitled to and the money they’re illegally withholding.

@ASOS_Careers @ASOS_news @BBCWatchdog

[Against ASOS @AgainstAsos]

Well @asos really don’t care about how many complaints they get, they bury their head in the sand and just forget everything.

Shambles of a company

[Kez @KezR5]

Why are @ASOS just so shit at everything? My return was sent on 11th November. Ask me if I’ve had my refund or any confirmation they have the items back?

[Against ASOS @AgainstAsos]

Take this all the way!!!!
Prepare for legal action as you have their ‘word’ you’d get your refund.

False promises, no accountability, non-compliant… the list is endless for @asos

[Nana @StillSombre]

@ASOS hey. It’s been over a week since your target date to have my refund processed, and I haven’t received an email confirming the refund nor the refund. Please help

[Vio @VioletaAguilo]

@NitalMurtagh @ASOS [email protected], good luck with that...

[Vio @VioletaAguilo]

@AgainstAsos Confirms they refunded me several items which they didn't when you ask for transaction details or proof they say they do not have this informtion tell you to check with their bank and finish the conversation. THIEVES

[Vio @VioletaAguilo]

@vickycoatsw0rth @AgainstAsos @ASOS @makeupbabble Do not buy anything else I am waiting for several refuns (up to 700 euros) they say they already make it and when you ask for a proof they don't give it to you. Good luck

[fa @refae23]

@ASOS hi I returned one of my orders to the delivery driver but I still haven’t received a refund yet

[Against ASOS @AgainstAsos]

(3)

Maybe respond to your customers that are having problem, @asos, instead of trying to do some kind of detective work (and failing) 😘 😘

@ASOS_News @ASOS_Careers

[Against ASOS @AgainstAsos]

(2)

So it’s a bit pointless and a bit silly that you’ve been found out 🤪

I’ve had a few DM’s from people and I’ll continue to answer them as I have been, I will share all the information I can, in order to help you get your refund.

[Against ASOS @AgainstAsos]

(1)

So it turns out someone who actually works for @ASOS has been DM’in this account pretending to be chasing up their own refund to see what information I give away…. 🥴🤔

There’s nothing I am afraid to say and everything has been and is being said directly to @asos anyway

[Vio @VioletaAguilo]

@ChloeAProctor @AgainstAsos @ASOS Confirms they refunded me several items which they didn't when you ask for transaction details or proof they say they do not have this informtion tell you to check with their bank and finish the conversation. They owe me 600 euros. Anyone experiencing the same issue?THIEVES