Vipul Atal

Finance Manager at Landmark Group Ltd.

[Vipul Atal @vipul_atal]

@noon Below festive order which i had placed with extra shipping fees to get delivered by 12pm today has been delayed. I cabt afford to get this delayed and need resolution with delivery in next 3 hours. Pls respond and call at earliest

NAEHC0097768598

[Vipul Atal @vipul_atal]

Tagging@RakPoliceHQ @RAKPOLICE @DubaiPoliceHQ

[Vipul Atal @vipul_atal]

@RakPoliceHQ please help to clear traffic police in jabel jais near viewing deck..we are stuck in traffic from the last 2.5 hours.

Family is suffering..

[Vipul Atal @vipul_atal]

@Nilathira Vipul

[Vipul Atal @vipul_atal]

@dutweets One can expect such lame responses after 6 days when things have escalated and service requests aren't even available

[Vipul Atal @vipul_atal]

@dutweets This is regarding the escalation needed for my account number 1.XXXXX10 relocation request which has been pending now for 4 days. I need it to be escalated to the senior management for the inconvenience faced in calling each time to follow up

[Vipul Atal @vipul_atal]

This request is now available in my service requests..
I don't even know what is happening with my case.
God save me..

[Vipul Atal @vipul_atal]

After following up multiple times with customer care about the original request, another relocation request was created by a customer care executive on 25th Aug 2023 (Screenshot 2) and was assured that the request would be served and completed on 25th Aug 2023 itself

[Vipul Atal @vipul_atal]

Since past 6 days no one informed that there is no fiber connection. As well as no timeline informed about this situation that by when it shall be resolved.

[Vipul Atal @vipul_atal]

#inconvenience #du #ducustomercare #patheticservice

[Vipul Atal @vipul_atal]

It has been more than 4 days since the time of raising the request and no technician was even assigned, forget about the relocation request getting served. This has left me utterly disappointed with such pathetic customer service and no response to it.

[Vipul Atal @vipul_atal]

Again I had to follow up multiple times with customer care on the status of the same as no technician was assigned. This was followed by assigning the technician slot only on 28th Aug 2023.

[Vipul Atal @vipul_atal]

I was relocating my home services from old location in Cluster E, JLT to Cluster P, JLT on 25th Aug 2023. I had raised the relocation request on 22nd Aug 2023 through du app (screenshot attached 1).

[India in Ukraine @IndiainUkraine]

Second Advisory to all Indian Nationals/Students in Ukraine as on 28 February 2022.

@MEAIndia @PIB_India @PIBHindi @DDNational @DDNewslive

[Somesh Upadhyay, IAS @Somesh_IAS]

एक दिन युद्ध खत्म होगा। समझौता होगा। दोबारा दोनो देशों के बीच कूटनैतिक संबंध स्थापित होंगे। बस कु��� घर के चिराग कभी वापस नहीं लौटेंगे।

[Vipul Atal @vipul_atal]

@Airtel_Presence With airtel black account, I am still waiting for customer care to call/reply/contact back, but none has happened.
Need issue to be addressed as we are in roaming area.

[Vipul Atal @vipul_atal]

@Airtel_Presence I have been trying to contact customer care team but in vain..Need issues to be addressed urgently.

[Vipul Atal @vipul_atal]

I am sure they dont care about customer experience or losing a customer or people moving on to other brands.

[Vipul Atal @vipul_atal]

@CarrefourUAE This is my 6th attempt in contacting the customer care about the order 19173816756182. Wrongly delivered order, till now after 2 days no one has bothered to contact me for replacing the items.

[Vipul Atal @vipul_atal]

Wrongly delivered items are lying in my home, I have no idea what to do with them. Each time I call up customer care, I am assured it shall be dealt with priority but no one bothers to call. I swear never to use carefourr app again