Viral vora

[Viral vora @viralvora44]

@JioCare "Welcome to Jio, please hold. Our advisor has an important message for you and will be there shortly" on loop.
Like seriously? If you have no advisor available why even bother calling customer? Already your service is the worst here, giving barely 2 mbps on 5G.

[Viral vora @viralvora44]

@JioCare Do you even care about customers? Or just giving callbacks to harrass them for raising complaints?
I received call from Jio Care assuming to update about my complaint
Well it was just 4 mins of bot saying

[Viral vora @viralvora44]

@Paytmcare But there was no request from my end to create these UPI ids in first place.
+ Isn't device + sim verification needed to create UPI?

[Viral vora @viralvora44]

@wonderchef And today, when I threatened him that I will raise a complaint against him, he raised a new complaint, so I can't get a resolution asap according to your company policies of 48 hours?
Great Service!!
I'm never Ordering from @wonderchef again for sure. Will ask others too.

[Viral vora @viralvora44]

@wonderchef I had raised a complaint KL2606240024 on 26 June 2024.
The technician Mr. Sachin, just closed it without my approval, and I never received a mail/msg of the complaint being closed. No one from your team called back to confirm the complaint was resolved.

[Viral vora @viralvora44]

@wonderchef On top of that, offline, he is just telling me there is spare part issue or something else. Since last 3 weeks, he is just delaying the replacement, everyday saying he will deliver it tomorrow, tomorrow, tomorrow.

[Viral vora @viralvora44]

@JioCare And still no resolution. Hence wanted to talk to an executive. But all Jio has is bots.

[Viral vora @viralvora44]

@reliancejio @JioCare
No support executives available? No way to talk to a human to resolve an issue? The Chat bot is useless. And Dialing 198 just lists down the recharge plans. Why would I call on complaint number to listen to recharge plans?
I want to complaint for DND

[Viral vora @viralvora44]

@JioCare Bots with different names? Have already did a lot of complaints

[Viral vora @viralvora44]

@JioCare I am registered for Full DND block. Already since years, still getting innumerous calls.

[Viral vora @viralvora44]

"Progress is impossible without change, and those who cannot change their minds cannot change anything." - George Bernard Shaw

Changing your mind on the basis of new information is growth.

Embrace it as a "software update" to your brain.

[Viral vora @viralvora44]

Is your support team so useless or just multiple bots with multiple different names?
@reliancejio @JioCare just fed up with raising the issue multiple times. Please let me know if I can get a genuine resolution or I better port to another provider.

[Viral vora @viralvora44]

@HDFCBank_Cares Done.

[Viral vora @viralvora44]

@HDFCBank_Cares I have filled the form.