@_dawnnmariee_@optimum@OptimumHelp Honestly, it's almost comical at this point—this is their idea of Twitter help? It’s like they’ve mastered the art of “how not to help”
@_dawnnmariee_@optimum@OptimumHelp It's quite bewildering....it's almost 90 mins...no response or communication. I switched my work internet to @FrontierCorp I guess will do the same for home.
@_dawnnmariee_@optimum@OptimumHelp Trying to reach @Optimum@OptimumHelp feels like an extreme sport—if you’re not dodging outdated info on their site, you’re stuck on hold like it’s a game of who blinks first. Phone, chat, Twitter—I'm trying everything at the same time.
@optimum why is the internet not working....all your phones are inn accessible and your chat has a 20 minute wait. You outage map and page gives conflicting information. Do you care?