@ACTFibernet@ACTFibernet – Is This the Standard of Service Your Customers Should Expect?
Connection No.: 110635264558
Registered Name: Vishwanath Kapoor
It has been almost a week since my internet connection stopped working, and despite repeated complaints and follow-ups…
I demand immediate restoration of my internet connection, a clear explanation for this unacceptable delay, and an appropriate billing adjustment for the period of service disruption.
If a company cannot resolve such a basic technical issue promptly, one can only wonder how it would handle more serious problems!
Is this the level of customer service and professionalism that ACT Fibernet promises its subscribers?
In today’s digitally connected world, taking nearly a week to resolve what appears to be a routine internet connectivity issue is simply unacceptable, especially from a company like ACT Fibernet.
the issue remains unresolved.
What is even more disappointing is that the technical representative who initially answered our calls and attended to the complaint has now stopped responding altogether, leaving us with absolutely no updates or accountability.