Vishal Gupta

Founding Team, Head of Design | AI × UX Strategist | Scaling Product Design with Systems Thinking | ex-Dunzo, ex-Instamojo | CUA™

[Vishal Gupta @visualbit]

@SuryaUthkarsha6 @10x_apps @BBMPSWMSplComm @bbmpcommr @blrcitytraffic @siddaramaiah @DKShivakumar Great work. I am confident you will figure out the spam.

[Vishal Gupta @visualbit]

@AmazonHelp That chat person is still insisting on physical copy over the email. It is absolute disappointment.

[Vishal Gupta @visualbit]

Unfortunately, I have to resort to this
I ordered an item, got this. Loot @amazonIN because you have closed the doors to get help any where regarding this.

[Vishal Gupta @visualbit]

@AmazonHelp Already did. I am not sure who you CX or UX head managing or built the experience. Is it Mitesh Kumar? Please inform him that it is really not the best experience, rather worst.

[Vishal Gupta @visualbit]

@AmazonHelp Thank you @amazonIN @amazon for such a great experience.

[Vishal Gupta @visualbit]

@AmazonHelp so basically, I did not get any help.

[Vishal Gupta @visualbit]

@AmazonHelp and the person closed the chat

[Vishal Gupta @visualbit]

@AmazonHelp I am already seeking assistance.

[Vishal Gupta @visualbit]

@AmazonHelp because it is clearly not going ahead.

[Vishal Gupta @visualbit]

@AmazonHelp I have shared the concern. Can you please escalate it to the support team?

[Vishal Gupta @visualbit]

@AmazonHelp forever?

[Vishal Gupta @visualbit]

@AmazonHelp Also, that link is not loading. It just keep doing this.

[Vishal Gupta @visualbit]

@AmazonHelp Got it. I am curious, why create friction to seek help within your application?

[Vishal Gupta @visualbit]

@AmazonHelp @amazonIN You can take action, I have already shared enough information, no?

[Vishal Gupta @visualbit]

this, 200gm instead of 350/400gm as ordered

[Vishal Gupta @visualbit]

@captureone I am not able to activate, I am seeing this. Could you please help.

[Vishal Gupta @visualbit]

@karnatakaportf And the restless furious careless driving.