Vipin Tiwari

Travel - Adventure - Literature, News & Politics aficionado, Accidental Engineer

[Vipin Tiwari @vittteee3]

@JioCare @JioCare what an amazing customer service you have. Stuck on the same note and not going through customer's grievance. Wow.
How many times do I need to tell you the same thing. Is it a comprehension issue or plain disregard for customer service.
Get this sorted out asap via call

[Vipin Tiwari @vittteee3]

@JioCare @reliancejio Highly disappointing customer service. Been chasing this for 45 days now. Formally sent you an email. Expect a prompt resolution now.

[Vipin Tiwari @vittteee3]

@JioCare I cannot find the LRN in any of the email from Jio.
Please check with Order ID.

[Vipin Tiwari @vittteee3]

@JioCare You are not!

I have shared my number via DM, yet no call received to discuss the grievance.

[Vipin Tiwari @vittteee3]

@JioCare Hope you are following through. Alternate no. and everything is already shared so many times now. I wish you can understand the agony that made me to write that long email.
Alt contact shared, pls reach out asap.

[Vipin Tiwari @vittteee3]

@JioCare This is clearly understood that you guys are not following either the issue or these post for clear n complete info.
The services were never taken and cancelled beforehand, partial refund of 3437.46 is credited and balance 807 is pending. Hope this clears, now refund ASAP.

[Vipin Tiwari @vittteee3]

@JioCare I wonder the most difficult task in this world is to reach out to a Human Assistant for support via available channels. Been trying to get in touch for an order cancellation of Jio Fiber connection due to inadequate and misleading information. Emailed as well.

[Vipin Tiwari @vittteee3]

@JioCare Really frustrating now. Every time, each new representative requests for some new details in DM.
Already shared bank details and other information, yet I get no TAT from your side on refund processing.
I am not getting, why in first place you made partial payment.
Refund ASAP.

[Vipin Tiwari @vittteee3]

@JioCare Sent over DM. Please check and process the balance refund ASAP.

[Vipin Tiwari @vittteee3]

@JioCare @JioCare This is highly disappointing. Reached out so many times but no resolution provided yet. The agent is not responding. Already given all the details above. Pls do not give the cliche response to check my bank acnts etc., as I have already informed the scenario above.

[Vipin Tiwari @vittteee3]

@JioCare Awaiting reply over DM. Sent message 2 days ago.

[Vipin Tiwari @vittteee3]

@JioCare @JioCare still awaiting reply. Please do the needful asap.

[Vipin Tiwari @vittteee3]

@JioCare Hi Jio Team
The payment was made to UPI ID : "erapluffy@jio"
which the agent has shared. However, the agent is saying that the balance amount has not been received by him yet. Could you please check where the gap is and issue the refund ASAP.

[Vipin Tiwari @vittteee3]

@JioCare Its been 9 days since my last complaint and no response/balance refund has been received.
Pls check and refund the balance amount asap.

[Vipin Tiwari @vittteee3]

@JioCare Hi Team

Could you please confirm, why a portion amount is kept on hold ?
I paid 4244.46 Rupees and the Jio Agent has refunded me 3437.46 Rupees today. When would the balance amount of 807 Rupees will be refunded and why it wasn't done in one go ?

[Vipin Tiwari @vittteee3]

@JioCare No response after securing details via DM.
Please update the current status on cancellation.

[Vipin Tiwari @vittteee3]

@JioCare Sent via DM

[Vipin Tiwari @vittteee3]

Calling the assistance number is of no help as well. Please get back asap.

[Vipin Tiwari @vittteee3]

@flipkartsupport Sent via DM

[Vipin Tiwari @vittteee3]

@flipkartsupport @Flipkart @jagograhakjago

[Vipin Tiwari @vittteee3]

@flipkartsupport How difficult it could be to raise a return from your end and get this thing sorted out for once and for all.
If the SM team has already raised a return, why do you want the customer to re-raise it.
I don't know but either your process is flawed or your willingness.
Callbck asap

[Vipin Tiwari @vittteee3]

@flipkartsupport I am not able to raise a return from my end, firstly either those steps are incorrect or flaw in the process.
Secondly, the web link shared is broken. Third, there is no such easy option to return the item on your page, as mentioned in the steps.