@zomato I have a few serious questions:
1️⃣ How can a delivery partner mark an order delivered without OTP or customer confirmation?
2️⃣ Why is refund considered a solution when the customer is still hungry?
3️⃣ Who takes responsibility for delivery partner misconduct?
@zomato this is unacceptable.
I placed a prepaid order, your delivery partner marked it as delivered without delivering anything, stopped picking my calls,& I was left hungry and waiting.
All Zomato did was refund the amount.
Is refund the solution for cheating customers?
#Zomato
@zomato this is unacceptable.
I placed a prepaid order, your delivery partner marked it as delivered without delivering anything, stopped picking my calls,& I was left hungry and waiting.
All Zomato did was refund the amount.
Is refund the solution for cheating customers?
#Zomato
@zomato this is unacceptable.
I placed a prepaid order, your delivery partner marked it as delivered without delivering anything, stopped picking my calls,& I was left hungry and waiting.
All Zomato did was refund the amount.
Is refund the solution for cheating customers?
#Zomato
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