Tech, software, engineering, but also... just any form of large company building anything, always had this tussle of two camps.
1. Process oriented
2. Outcome oriented
Before you jump into concluding "bah what is process... everything is just outcome", the reality is that both are needed for large complex systems to operate.
Most businesses start to exist from outcome oriented origin. Even a lemonade stand exists on day 1 for the outcome of serving customers lemonade. Everything you do (rent a cart, buy lemons, stock up ice) is very directly connected to the outcome - of selling lemonades.
Over time, especially when you're successful, you sell more lemonade, you go from a cart to a shop, then you open a small back office, then a little warehouse, and lo and behold, you might someday become Tropicana - industrial scale production of millions of gallons of lemonade.
When you're Tropicana, all 5000 global employees cannot just be simultaneously operating on the singular goal of "sell more lemonade" in unision. Someone is optimising the process of how the bottling assembly line works. If they change how the lemonade is filled from a turbulent tap flow to a laminar flow, it can reduce the time taken for the bottle to fill by 5% which may mean 5% more lemonade bottled per day, and which actually means you are contributing to the outcome of getting lemonade to more people.
But you need a "process oriented" person to improve bottling times. The 5-time award winning Sales Superstar of the Month cannot improve bottling process. They can increase sales by 5% in their own rights via other levers they control like tying up with more distributors or whatever. But you do need people innovating on the assembly line too. (btw, great read here: https://t.co/POeE6sCTaW)
Anyway this tussle is playing out in very ugly ways across most companies grappling with AI transformation. Knowledge work, software shops, tech products are all in this muddle.
For some background, few people have written about this already from different perspectives
1. @deedydas : https://t.co/b5k25offlj
2. @mipsytipsy : https://t.co/KxZvUOneSm
What has always really happened is that
a) outcome oriented camp always thought 'process oriented' people slowed them down, or held them back or missed the forest for the trees; if only they could stop being anal about the details and "just did it" (like Shia LeBeouf says); we would be Going So Fast™ right now
b) process oriented camp has always thought the outcome oriented people are always in a haste, breaking things all the time in their hurry, and if only they would just stop for minute to do things The Right Way™, they would see the "slow is smooth, smooth is fast" light at the end of the tunnel
But since the mechanism of running large tech/info/knowledge companies had seen multiple cycles over many decades to finally come to a sort of equilibrium, these two camps have somewhat learnt to live with each other.
AI has completely upended the balance here.
a) outcome oriented camp keeps looking at AI, rubbing their fingers, eyes popping out with glee, seeing how it appears to be the final silver bullet that will let them break free of the shakles of the process oriented people and just achieve every outcome they have been held back from chasing. they might not be saying it out aloud but they would love to fire every last process oriented person from the company and just go full send with Claude riding shotgun.
b) process oriented camp looks at AI with terror. they are not necessarily luddites, but every time they try it out, among few harmless changes, it often generates that one ludicrous change where it deletes a test to pass the suite or pastes a security in plaintext to get the API call to pass, or just simply lie about something working the way it evidently doesn't. they are already judging the outcome oriented crowd to be completely incompetent - slop slingers who would crash everything had *we*, the process oriented people not backstopped *them* with our layers and layers of process that prevents them from crashing production every 5 minutes
If the company has been a bit "AI-forward", pushing people to "tokenmax" and aggressively adopt AI, a few crushing revelations have come up for both camps.
a) the outcome maxxers, despite slinging billions of tokens, are finding out that outcomes are quite maxxing even when tokens are getting maxxed. even with all the process buggers out of the way, the revenue line is still not really going up vertically as they imagined it would (cost has gone up though pretty vertical!)
b) the process maxxers, despite all their skepticism, are starting to see that sometimes AI can pretty much do hours/days worth of their work in minutes. they are realising the only way to keep up with the infinite 'slop' fest from the outcome maxxers, they have to use AI to generate the guardrails at the same speed too. it turns out if you Hold It Right™ you can actually use it to leverage yourself highly
Eventually the outcome oriented and process oriented camps will have to find a new point of balance and harmony. We actually do very much need lots and lots of innovation in the process space to progress better with AI. And we also need to learn new lessons on how to translate AI-generated into true incremental outcomes. Till then the workplace will be remain tensed, sometimes hairy and often toxic.
Umberto Eco, who owned 50,000 books, had this to say about home libraries:
“It is foolish to think that you have to read all the books you buy, as it is foolish to criticize those who buy more books than they will ever be able to read. It would be like saying that you should use all the cutlery or glasses or screwdrivers or drill bits you bought before buying new ones.
“There are things in life that we need to always have plenty of supplies, even if we will only use a small portion.
“If, for example, we consider books as medicine, we understand that it is good to have many at home rather than a few: when you want to feel better, then you go to the ‘medicine closet’ and choose a book. Not a random one, but the right book for that moment. That’s why you should always have a nutrition choice!
“Those who buy only one book, read only that one and then get rid of it. They simply apply the consumer mentality to books, that is, they consider them a consumer product, a good. Those who love books know that a book is anything but a commodity.”
Inequality in #India is steadfast despite a decade of growth. No change in income shares for the bottom half, nor in women’s labour force participation—15%, compared to the global avg of 49%. @iyerkavi on why gains accrue at the top
https://t.co/n5QV1Lk52e
Hearty congratulations to @nikhat_zareen on winning the Women’s 51 KG World Boxing Cup Finals 2025 title!
Your relentless hard work and indomitable spirit continue to make India and Telangana proud.
You are an inspiration to countless young girls who dare to dream big.
Here’s to many more victories!
If you have friends and family in Srikakulam please do inform them of the ongoing book fair and all of @AnvikshikiPub books are available at the fair. #BookFair#Anvikshiki
The best way to deal with software – making it, using it, dealing with it as a creative medium, coping with it as a maker of other creative media – is to understand it as it really is:
The Hotels, Restaurants, Eateries in Hyd or in TG are not giving free drinking water, i req @CommissionrGHMC to pls penalize such people, make trade license condition about drinking water fr consumers
డబ్బులు కట్టి వస్తువులు తిని, నీళ్ళ కోస�� కూడా పోరాడాల
Cc @revanth_anumula ?!
#Indore#EconomicBoycott
Balwant Rathore and Mohd Harun, two businessmen from Indore, stand united after being coerced to leave Indore's historic Shitla Mata Market.
"I was told to dissolve our partnership, open a new shop alone to mitigate losses, but I refused," Rathore reaffirmed.
"Don't drag religion into politics," he asserted.
Despite facing a potential loss of ₹51 lakh invested in their shop and an uncertain future, they continue to spread a message of unity and love.
Pathetic… unfair .. compromised.. Mockery of justice. History will never forgive this. Its for us to continue our fight against this injustice and stand by #umarKhalid and all #PoliticalPrisoners#justasking
This is my will and my final message. If these words reach you, know that Israel has succeeded in killing me and silencing my voice. First, peace be upon you and Allah’s mercy and blessings.
Allah knows I gave every effort and all my strength to be a support and a voice for my people, ever since I opened my eyes to life in the alleys and streets of the Jabalia refugee camp. My hope was that Allah would extend my life so I could return with my family and loved ones to our original town of occupied Asqalan (Al-Majdal). But Allah’s will came first, and His decree is final. I have lived through pain in all its details, tasted suffering and loss many times, yet I never once hesitated to convey the truth as it is, without distortion or falsification—so that Allah may bear witness against those who stayed silent, those who accepted our killing, those who choked our breath, and whose hearts were unmoved by the scattered remains of our children and women, doing nothing to stop the massacre that our people have faced for more than a year and a half.
I entrust you with Palestine—the jewel in the crown of the Muslim world, the heartbeat of every free person in this world. I entrust you with its people, with its wronged and innocent children who never had the time to dream or live in safety and peace. Their pure bodies were crushed under thousands of tons of Israeli bombs and missiles, torn apart and scattered across the walls.
I urge you not to let chains silence you, nor borders restrain you. Be bridges toward the liberation of the land and its people, until the sun of dignity and freedom rises over our stolen homeland. I entrust you to take care of my family. I entrust you with my beloved daughter Sham, the light of my eyes, whom I never got the chance to watch grow up as I had dreamed.
I entrust you with my dear son Salah, whom I had wished to support and accompany through life until he grew strong enough to carry my burden and continue the mission.
I entrust you with my beloved mother, whose blessed prayers brought me to where I am, whose supplications were my fortress and whose light guided my path. I pray that Allah grants her strength and rewards her on my behalf with the best of rewards.
I also entrust you with my lifelong companion, my beloved wife, Umm Salah (Bayan), from whom the war separated me for many long days and months. Yet she remained faithful to our bond, steadfast as the trunk of an olive tree that does not bend—patient, trusting in Allah, and carrying the responsibility in my absence with all her strength and faith.
I urge you to stand by them, to be their support after Allah Almighty. If I die, I die steadfast upon my principles. I testify before Allah that I am content with His decree, certain of meeting Him, and assured that what is with Allah is better and everlasting.
O Allah, accept me among the martyrs, forgive my past and future sins, and make my blood a light that illuminates the path of freedom for my people and my family. Forgive me if I have fallen short, and pray for me with mercy, for I kept my promise and never changed or betrayed it.
Do not forget Gaza… And do not forget me in your sincere prayers for forgiveness and acceptance.
Anas Jamal Al-Sharif
06.04.2025
This is what our beloved Anas requested to be published upon his martyrdom.
On Jimmy Kimmel Live, Diego Luna, director of the film Cesar Chavez & 2013 CCLA honoree, spoke on the creation of the UFW (@UFWupdates) & how it transformed the lives of those who feed this country.
He continues to uplift immigrant communities.
#CesarChavezFoundation#SiSePuede
I want folks to reflect on the logic which the government is following on the flow of information.
1. Indian news channels ran programming for hours last night reporting that the Indian Navy had been deployed and had bombed and destroyed Karachi Port.
2. Indian news channels ran stories that the Indian army had entered Pakistan.
3. Indian news channels ran stories that India has captured Islamabad.
4. Indian channels ran stories about suicide terror strikes in Rajouri
All of this 'reporting' by major new channels was not just fake news but also inflammatory and provocative and clearly intended to ensure the very escalation (from the Pakistani side) that the Indian government has cautioned against from the outset.
Earlier, channels described an Indian Muslim victim of Pakistani shelling in Poonch as a Lashkar-e-Tayyaba terrorist.
Instead of firmly clearing the air with respect to this kind of dangerous reporting, the government issued instructions to Internet Service Providers across India to block access to The Wire — one of the largest Indian news platforms that has been reporting on the emerging situation with responsibility and restraint.
The blocking order is unconstitutional. It is an attack on press freedom and on the right of every Indian to access information. It must be lifted immediately.