@Heals_Furniture customer service is shocking….3 unanswered emails, query DM’d on Twitter as requested and not been read, and CS team can’t take calls so told me to try again. 14 days and still no refund for damaged item…will be claiming through @PayPal now….
Really disappointed @Heals_Furniture with your customer service….
After my order arriving in this state, have now waited 12 days, still no refund and two unanswered emails trying to find out where it is…..
@sophiemichell@sophiemichell am literally lying in hosp bed after having it done yest. No more pain or trips to A&E - I think it’s going to be totally worth it. If they can do it keyhole *usually* out same day….