Mitchell

B2B demand generation strategy, copywriting, and marketing technology person. Also quite into synthesizers, turntablism and music production

[Mitchell @vizeboogie]

@docadam Yep. Mechanism for self-segmentation for personalization at scale

[AskNicely @asknicely]

As the Director of Retail Business Strategy for @Microsoft, ShiSh (@5h15h) is passionate about the evolution of robotics and AI to enhance the customer experience. Check out his fascinating #CXObsession talk here (full video): https://t.co/fmgWCVfPAg

[AskNicely @asknicely]

The @WestlandWhiskey strategy for earning customer loyalty is simple: Keep it honest, keep it authentic, go above and beyond to deliver value. What does that mean in the #whiskey biz? Founder Matt Hofmann breaks it down at #CXObsession (full video): https://t.co/RKctnBYomd

[AskNicely @asknicely]

Hope everyone had a wonderful holiday! We're back with our number 6️⃣ most-read blog of 2018, a #CXObsession video post from @DiscoverOrg's Katie Bullard. Pretty amazing timing as her story actually begins with a day-after-Christmas shopping adventure! https://t.co/aCw3IMFC45

[AskNicely @asknicely]

We're continuing our countdown of the top 10 AskNicely blogs of 2018! Post number 8️⃣ is from the popular #AskAbbyNicely series, and takes us back to basics with how to calculate #NPS. https://t.co/gLBcB9b5Ow

[AskNicely @asknicely]

He nailed it! Thank YOU to Troy and Pushpay for making this a successful #CXObsession event!

[AskNicely @asknicely]

What is #CXObsession? Find out below, and register for our next event taking place in #Seattle on Dec. 12th! https://t.co/cSBDzAEpjE

[AskNicely @asknicely]

Hey #Seattle! Announcing the new NPS Masterclass, a free, in-person workshop happening on 12/12. Bring your #NPS program to the next level and have your customer feedback questions answered live! All levels welcome, beginner to advanced. Register today! https://t.co/j9vFql3HbS

[AskNicely @asknicely]

Calling all #Seattle #CX enthusiasts! We know how customer obsessed you are, so we're going on tour to hear your stories. Join us for this free event on 12/12 for an evening of all things #customerexperience. Register today to save your spot! #CXObsession https://t.co/cSBDzAW0Ie

[AskNicely @asknicely]

Join us for a live webinar Dec. 4th: 2018 NPS Benchmark Study Results and Reactions. Our expert panel will share insights, reactions, and predictions that will help you take your #NPS program from basic to advanced. Register here! https://t.co/U8DCX9zQOU

[TMCnet Webinar team @TeamWebinar]

December 4th: 2018 NPS Benchmark Study: Results and Reactions
Join us for insights, reactions and predictions that are sure to help you create a competitive advantage on customer experience. REGISTER: https://t.co/f0sVqdQtCU
@asknicely #NPS #CustomerSuccess #Customer #webinar

[AskNicely @asknicely]

Good news, #Seattle... #CXObsession is heading your way December 12th! Join us at this free event for true stories of customer obsession from @Pushpay, @WestlandWhiskey, @Try_Baker, @bizible and more! Register early to save your spot: https://t.co/cSBDzAEpjE

[AskNicely @asknicely]

Do you know how to turn your #NPS promoters into advocates? Action, automate, and empower! https://t.co/lhEvnzK7Vm

[AskNicely @asknicely]

When @GenesisFitness_ health clubs implemented a #netpromoterscore program across all their locations, they saw massive gains in member retention. Download this new case study to learn how. #NPS https://t.co/YIXkrtguub

[AskNicely @asknicely]

Your #NPS program is humming along and the 9's and 10's are rolling in — hooray! But now what? 🤔 #AskAbbyNicely is back to show you just how to pump up those promoters and turn them into bonafide advocates. https://t.co/mGUXtpad7n

[AskNicely @asknicely]

You need more than a clever logo for customers to feel connected to your brand. Here are 3 ways you can use #customerfeedback to build your brand into one synonymous with #customerexperience. https://t.co/Ax9b8kmm5I

[Ziba Design @zibapdx]

Our very own @mrBallistic takes the stage @asknicely to talk #CXObsession with a focus on the internal customer. Ziba proud. https://t.co/x8bYjZFB53

[AskNicely @asknicely]

Genesis Health + Fitness takes pride in providing an excellent #customerexperience at their facilities. In this new case study, learn how shifting from comment cards to #NPS gave them the real-time insight needed to fix issues before losing members. https://t.co/chwdOrnJ87

[AskNicely @asknicely]

.@ActOnSoftware is doing some awesome work with their #netpromoterscore program. Read a page from Act-On's #NPS playbook to learn how they use automated workflows to handle every single promoter, passive, and detractor. No survey left behind! https://t.co/Vw7IUmUWIM

[AskNicely @asknicely]

Portland's mass transit provider, @TriMet, uses #NetPromoterScore to monitor the customer journey (literally) and gain insight to what their riders need. Learn more about how they incorporate #NPS into their #customerexperience in our latest blog post. https://t.co/oA5tzf2Zhb