Vivek Jaiswal

Tech entrepreneur. Hustler. Making things happen. Super power - can create more work anytime 🤪.

[Vivek Jaiswal @vjaiswal]

What's the matter with @IndiGo6E ?? Ur flyt 6E-6505 from HYD-BLR was supposed to land at 00:05 but it hasn't even taken off yet (it's 00:02 already!!) Worst is you don't know when you'd start from HYD!! Is this how you treat your guests?? #flightdelay @Ministry_CA pls help!

[Vivek Jaiswal @vjaiswal]

There is no weather at play. It's not like this would be the first ever bad weather that you have encountered!?? This is not done. People are stranded in HYD airport with no clarity of when the flight will take off! Get your act together. @Ministry_CA please help!

[IndiGo @IndiGo6E]

@vjaiswal Hi, the weather is playing a role in this delay. Flights are impacted due to bad weather in Hyderabad. We sincerely regret the inconvenience caused by this unforeseen situation, which is beyond our control. We look forward to your kind understanding on the same. ~Shreya

[Vivek Jaiswal @vjaiswal]

Been 5 days we’ve been left with no drinking water despite buying a gold service package. Is this how you treat your customers @EurekaForbes ?

[Vivek Jaiswal @vjaiswal]

The partner driver did not put the middle stand despite repeatedly being asked to to do. All @porter_trucks says is that I have to coordinate with the driver and that there is nothing they can do. Unprofessional and zero focus on customer experience!!

[Vivek Jaiswal @vjaiswal]

Pathetic experience with @porter_trucks. Got my hardly driven, barely scratched Activa ported from Jigani to Thanisandra, BLR, & it got delivered to me with multiple massive scratches on the body, which were absolutely not present when it was ported from Jigani.

[Vivek Jaiswal @vjaiswal]

@_mydreamstore like so many others, I too haven't received my order. It's been 10 days since I placed the order and paid for it. Where is my order???
You guys are running a fake store with almost every customer complaining on every channel! Pls help @jagograhakjago

[Vivek Jaiswal @vjaiswal]

@makemytripcare Sent

[Vivek Jaiswal @vjaiswal]

@makemytripcare I need to web checkin for my upcoming trip, but I don’t see that option in the app nor on web. I remember doing it for my earlier trip a few weeks ago, but now I am just not able to figure this out. Can’t reach any person on call either. Please help 🙏🏼

[Vivek Jaiswal @vjaiswal]

@JioCare The entire bill actually. I am paying 999+18% GST = 1178.82

But my tax invoice is for 1018.36 only. Why so?

And why am I getting a receipt of 160.46?

[Vivek Jaiswal @vjaiswal]

@JioCare it's impossible to reach your support when in need of some help. I tried talking to your agents but they are plain rude and ignorant.

I am trying to send an email and your website shows some very weird error!

Am I supposed to write only in special characters?

[Vivek Jaiswal @vjaiswal]

@JioCare I’ve shared all the details about my issue in the tweet.

Have sent you my number in DM.

[Vivek Jaiswal @vjaiswal]

On top of all this, your support agents are not even able to see the same document as I have received. All they see is the plan that I am on - so they keep repeating 999 + 18% GST. But that's not what your tax invoice reflects! @GST_Council

#jioscam #taxevasion

[Vivek Jaiswal @vjaiswal]

It's clear @reliancejio is evading tax by removing certain items from the tax invoice and therefore no one in the company is willing to explain the invoice to me clearly.

I get it, the math is attractive: Rs. 160.46 * 10,00,000 subscribers = Rs. 16,04,60,000 of tax free money!🤑

[Vivek Jaiswal @vjaiswal]

@hm_custserv Done. Sent.

[Vivek Jaiswal @vjaiswal]

@hm_custserv I bought a T from ur online store, which had burn holes in it when delivered. So I contacted ur CS via web-chat; they raised a return request. 5-days passed & nothing happened. I call ur CS & I am asked to contact ur delivery partner to get the return sorted out! 😐

[Vivek Jaiswal @vjaiswal]

@NotionHQ @dthorson Checking in 2020, still no typeform >> notion integration? 😭

[Vivek Jaiswal @vjaiswal]

Hey @Steli & @hnshah! Will @thestartupchat podcast be available on @spotify? I've migrated from iTunes to Spotify almost entirely and have gotten access to all the other podcasts that I regularly listen to, except for yours 😭

Honestly, I miss it. Please launch on spotity 🙏

[Ricardo S Gulko CX certified Pro, Tech, MBA @RicardoSGulko]

Complexity Vs. #simplicity is not always negative! A nice conversation with @getengati #CX about AI Customer Transformation, Change, Simplification & Real Innovation https://t.co/lUCzfNn1GX #CustomerExperience #innovation #design #Innovations #CustomerJourney @vjaiswal

[Vivek Jaiswal @vjaiswal]

Looking for support in solving SSL configuration issue on JBoss AS 7.1

I've been stuck with this SSL Handshake Exception since we renewed our SSL cert. Have tried all sorts of things but it just wont go! 😭

Anyone willing to help in exchange for a kindle book? 🙂