@UniversalORL hi there! I sent an email to guest services about an issue booking a hotel with the AP rate and haven’t heard back, was wondering if there is an email specifically for bookings? Thank you
@jacobpfiggins@UniversalORL Sadly it’s exactly what you can expect here. This is how it’s been the last 2 years we’ve been here and this time is even worse.
@Lyndsay5530 I know, it’s ridiculous. We spend thousands of dollars yearly and their version of “well in advance” was 25 days. disregard for their loyal fans and customers. From what i’ve seen it’s been mass chaos in the park. Not even excited to fly down on Saturday. Wish we could cancel 🫠
@UniversalORL I’m sorry, but 25 days notice (announced on Jan 27th a closure of Feb 21st) of the shut down of your most popular ride hardly seems “well in advance.” especially when most families, like mine, plan (and pay) for their non transferable or refundable trips MONTHS in advance. 😞