Ever wonder how a single gaffe can ripple across a campaign? The subtle dance of optics vs policy often decides voters more than the policies themselves. Letโs unpack the silent power of image in politics.
Somebody wrote to me: you're not a typical writer, because normally this sort of thing ends either with advertising or with a solution. He's right, and this last post is about why neither one is coming. https://t.co/JyHYXaJBKc
Our core was never a legal AI. It's an operating system with apps, harnesses and flows on top. He combined them until it was marketing, customer relations, bookkeeping and communication at once. He got more out of it than I had. https://t.co/8sUl7siNw4
I come from a simple background. What I have exists because a few successful people spotted something in me when I was young and pulled me up, and the specific thing they did, the thing I keep coming back to, was tolerate my mistakes.
Precise about that, because it gets misused. I never had a work ethic problem. The mistakes weren't careless and they weren't deliberate, I carried the consequence every time, and I put up with a lot that I won't go into here. But I was allowed to be wrong out in the open, in real work, in front of people who knew better and didn't hold it against me.
Everything I'm any good at came from getting into things early that nobody cared about yet. Additive manufacturing was one. I looked at those machines fifteen years ago and thought, quietly, this is going to eat a chunk of manufacturing and almost nobody in this room can see it, and a decade later there's a printer in people's houses and serious industry runs complex parts through it. Fintech was another. I was wrong about plenty of the details in both, and being wrong in public is how the pattern recognition got built. Pattern recognition across unrelated domains is the only thing I actually sell.
None of that came from a course.
I've been chewing on this because of something in our own numbers, and I should say up front this is one company, not an economy.
When we cut forty percent, it hit almost only the juniors.
Nobody designed that. It fell out of reading the work.
The structural reason is what I wrote about last time. What's exposed is whatever is pattern in, artifact out, and junior work is that work almost by definition, because that's what junior work always was: the slice of a professional's day repeatable enough to hand to somebody who doesn't know anything yet. We didn't automate juniors. We automated the raw material entry-level jobs were carved out of.
And here's the bit I can't get past. A junior doing that work got better at it. Every repetition deposited something. The harness runs the same task ten thousand times and deposits nothing, it just waits for the next model.
The work still gets done. It has stopped producing people.
Two kinds of person got caught, and only one of them had it coming.
Took me longer to see than it should have, because the output looks identical from outside.
Some had simply stopped caring. Minimum viable evidence of employment. That's the thing I wrote about in the first post and I'm not softening any of it.
The others were something else entirely, and I only know that because they told me. Not in a review, not as a defence, just said at some point: I didn't understand what I'd been given and I couldn't bring myself to say so. Quiet people, introverted, frightened to ask. So they produced something that resembled work rather than admit they were lost.
I've spent weeks trying to explain that to myself and the closest thing I've got is embarrassing, because it comes from my own job.
When you train a model and the signal punishes uncertainty, you don't get a model that says "I don't know." You get one that fabricates, confidently, in the correct format. It isn't lying in any sense it would recognise. It's producing the highest-scoring output available given what it's been taught scores well, and no answer scores worst of all. There's a whole subfield working on this. We build refusal behaviour deliberately, we reward calibrated uncertainty deliberately, because a system that would rather invent than admit a gap is dangerous in ways that have nothing to do with intent.
Then look at the environment we put a twenty-three-year-old into. Slack, visible to everyone, permanent, searchable. Asking a basic question is a public act with a permanent record. Producing something plausible is not. The signal on admitting a gap is negative, the signal on plausible output is neutral or better.
We built the same failure mode and then acted surprised by it.
Where that fear comes from before they ever reach us is a bigger question and my read on it is not something I can prove. Short version: they grew up scrolling past lives they can't have, a fair chunk of it staged by people faking one to chase the same validation, and comparison never checks its sources. If you already half believe you're the slow one at the back, saying "I don't know how to do this" isn't a question, it's a confession.
That's a whole post and I'll write it properly rather than cram it in here.
Then there's the other kind.
The handful who went obsessive on agentic development and built their own harnesses were a mix of juniors and old hands.
One of those juniors is better than our twenty-plus-year developer. Not catching up to him. Better. Same developer whose harness I opened after he got sick and found had never been good in the first place.
Same building, same tools, same access, same terrible quarter. One person spent it working out how to look busy. The other went at everything within reach like an animal and turned himself into a machine.
So no, the juniors didn't fail. The junior position collapsed, that structured slot where somebody green gets handed work slightly beyond them and gets corrected for it. The ones who came through didn't come through on seniority. They took the thing themselves, nobody handed it to them, and honestly nobody was in a position to.
I'm not hiring juniors either.
Experienced analysts, broad domain exposure, people who already know what matters. I can't carry someone who doesn't understand a client's domain, won't ask, and papers over it with workslop. A good BA hears "I need a and b" and comes back with c through z, because they've seen the shape of this problem in three other industries.
There's one way that forms. You get let into several domains early, before you're any good, and you're wrong in each of them. Everybody I'm trying to hire got that from a path that was still open when they started, and I'm hiring out of a supply nobody is refilling.
This isn't a jobs problem. It's a discovery problem.
The entry-level collapse always gets framed as young people not finding work, and that's the smaller half.
I don't tell anyone what to study. At eighteen your taste and your interests are far too volatile to bet a decade on, and what actually sorts people is internships across different domains until you find out what you're good at and, more to the point, what you can stand. You try three things badly. One turns out not to be bad.
Those are the positions going away. The sorting mechanism goes with them, and what steps in instead is an eighteen-year-old committing once, on his mother's advice, to whatever was in demand four years earlier.
Which you can watch happening right now. Parents told a generation to study computer science and they were not stupid to say it, during Covid that was the safest bet on the board. Those cohorts are walking into the worst junior market the field has had in decades. The advice was correct when it was given and wrong by the time anyone could act on it, and nothing about the process that produced it has changed. Meanwhile the same crowd tells their kids to study anything with status attached while universities hand out titles against high fees and reward memorising over thinking.
What I actually say to people.
Close to nothing. I don't hand out you-should-do-this.
The one time I open my mouth is when somebody is being talked into false safety. There's a kid in my circle studying genetics, seriously good at it, being steered by his mother toward an academic track or a public research post because that counts as secure. He'd have far better prospects in industry, in a field that actively wants him, and the thing pointing him elsewhere is a definition of security written for an economy that stopped existing.
That's what I push back on. Not the choice, the reason underneath it.
And I should own where I did the exact opposite. I once told someone flatly not to do a master's in archaeology, because in a world putting less and less value on history I couldn't see room for it. That's a market judgment about a field, which is precisely what I just spent a paragraph criticising parents for. Maybe I was right. I was still doing the thing they do.
What I'm actually trying.
Everyone in my last post is protected by exactly the work that's being removed. The insolvency advisor's judgment came out of twenty years of file stacks. The defense lawyer reads a courtroom because he sat next to somebody doing it a hundred times back when he was nobody. The radiologist trained her eye on scans that now arrive pre-read.
The moat is real. It just isn't reproducible once you automate the shallow end, and the shallow end is where everybody learned to swim.
I went looking for fields that had already solved this, because surely somebody has. Aviation was the obvious candidate. You can't let a trainee crash an aircraft to find out what a stall feels like, so the industry built simulators good enough that the first time you meet a failure it isn't real, then put a captain in the next seat for years anyway. Medicine did a version of the same thing.
I liked that for about a week.
It doesn't transfer, and the reason is annoying. Aviation and surgery kept the apprenticeship and added a safety layer under it. The trainee still flies the aircraft. Nobody removed the flying. What's happening in our work is the opposite, we removed the flying and kept the checklist. There's no simulator problem here. There's a nobody-needs-the-output problem, and you can't simulate around the fact that the work no longer needs a person doing it.
Which is roughly where I ran out of analogies.
So we're running an experiment instead. Everything the obsessive few worked out alone is documented now and handed to the rest of the team. SOPs, how to set a workspace up properly, prompt patterns, system prompts, the actual method. The bet is that you can transfer in weeks what those people picked up over months of stubbornness, and skip the part where everyone rediscovers it from scratch.
No idea whether it works.
My honest fear is that documented knowledge and lived knowledge aren't the same substance, and that reading how somebody solved a thing builds something much thinner than having been stuck on it yourself at midnight with nobody to ask. Every one of the obsessives got there by being wrong repeatedly with nobody watching. I can hand over their conclusions. I can't hand over the six weeks of being wrong.
Ask me in a year.
What I don't have.
We're building a generation of seniors with nothing behind it, and every single person involved is behaving rationally. The tool genuinely is better than a junior at the junior's task. The company genuinely can't fund training it no longer needs. The parents are genuinely trying to protect their kid.
Beyond that experiment I've got nothing that survives contact with our runway, and the experiment might turn out to be a stopgap wearing a solution's clothes.
Everyone in a position to fix this properly is busy fixing something else, me very much included. If you run a company and you've worked out how you build people without the cheap work that used to build them, I want to hear it. Right now I'm optimising my way into a problem I'll be complaining about in five years.
One of the biggest mistakes I see founders make is waiting too long to digitize their business. Most people assume digital transformation is something you invest in after youโve grown, when you have a larger team and a bigger budget. In reality, that mindset is exactly what makes the transition so difficult.
The real problem is not the lack of technology. It is the accumulation of operational debt.
Operational debt appears in small ways. Knowledge lives in someoneโs head instead of being documented. Teams rely on spreadsheets that nobody owns. Processes evolve through Slack messages and verbal instructions rather than clear systems. These decisions feel efficient in the moment because they help you move quickly, but they become expensive as the company grows.
I have learned that operational debt behaves much like technical debt. The longer you postpone fixing it, the more expensive it becomes. By the time a company reaches 50 or 100 employees, replacing manual workflows and changing established habits is far harder than building simple, scalable processes from the beginning.
The good news is that digital transformation has become dramatically more accessible. A small business can start with modern tools for less than $50 a month, and AI has lowered the barrier even further. Today, AI agents can answer questions, organize internal knowledge, automate repetitive work, and support daily operations without requiring a large engineering team.
For founders, digital transformation is no longer about adopting new software. It is about designing an operating system that allows the business to scale without adding unnecessary complexity. Companies that build these foundations early tend to move faster because every new employee, every new customer, and every new process fits into a system that is already designed to grow.
The best time to invest in digital transformation is not after your business becomes successful. It is while your business is still small enough to adapt quickly. The companies that scale the best are often the ones that treated operations as a strategic advantage long before they had to.
What operational process do you wish you had standardized earlier in your companyโs journey?
#Founders #Startups #DigitalTransformation #AI #Operations #BusinessGrowth #Automation
@stev_builds Junior dev positions vanishing while seniors coast is gonna create a massive experience gap in five years. Who trains the next generation?