@Kimpton - I am surprised that my feedback on recent stay via contact form was not replied to - I even sent TWICE...i thought you were more customer focused. Not the level of service I am used to from Kimpton!
@ClubQuarters - tried to cancel stay due to a family emergency - your staff wouldn’t even listen to my reason—they just said “no exceptions” - Worst compassion, worst service and worst attitude I have experienced in a long time...Would never EVER book there again