Voxologic

Amazon Connect Solutions Specialist

[Voxologic @voxologicltd]

........ to spend less.

If you don't have the correct customer journey from the technology used in place, this plays a huge part in how consumer spending is massively reduced and why contact centers are impacted.

https://t.co/A3Q1CEOXXr

(2/2)

[Voxologic @voxologicltd]

An interesting article from a CX expert on why a bad customer experience has resulted in an accumulated loss of $3 trillion.
A global consumer research firm shared 20,000 consumers found that 11% of experiences globally are bad, and 34% of those experiences cause consumer (1/2)

[Voxologic @voxologicltd]

To learn more about our free evaluation for contact center transformation, please go to the following web page: https://t.co/3QYDTKfDRC
(4/4)

[Voxologic @voxologicltd]

✅ Ensuring we put our AWS expertise to the test for any project delivered
We are already running similar 'risk on us' projects with other clients, not only for contact centers but AI integrations as well, so we are happy to use the same approach in any use case situation. (3/4)

[Voxologic @voxologicltd]

✅ Putting our reputation at stake to ensure evaluation of delivery is fulfilled

✅ Saving valuable time in the process from planning to testing

✅ Avoiding cost or any initial outlay due to the risk being on us

(2/4)

[Voxologic @voxologicltd]

We are now offering a risk-free PoC for transforming your AI strategy into production.

This benefits those doing a contact center evaluation:

✅ No risk if the evaluation doesn't meet expectations

(1/4)

[Voxologic @voxologicltd]

If this is something you want to combine inside your CX, then send an email to [email protected] and in the subject line state 'Zendesk integration' and someone in our team will respond.. #amazonconnect #zendesk #cxintegration #contactcentersolutions #customerservice (3/3)

[Voxologic @voxologicltd]

and communication channels like voice calls, making operations simpler and more reliable than older systems.

We are already in talks with a number of AWS customers that are looking at optimizing Zendesk for integration and some customization options too. (2/3)

[Voxologic @voxologicltd]

It was recently announced about the removal of the Zendesk Amazon Connect Integration.

Zendesk is building its enterprise voice plans around Zendesk Contact Center, which connects Amazon Connect directly with the Zendesk platform. It uses AI to connect agents, systems, (1/3)

[Voxologic @voxologicltd]

This is proven to ensure efficiency, and cost effectiveness in more ways than one! (2/2)

Need to learn more, why not visit the following link for more details: https://t.co/X8geXIQF0I

#voiceai #salesaccelerator #voxologicai

[Voxologic @voxologicltd]

Want to improve your contact centers answering rate with meaningful conversations? Here you can through 24/7 Sales Accelerator powered by Voxologic AI. Harnessing the power and capabilities behind AWS, AI agents will handle lead interactions on your contact center's behalf. (1/2)

[Voxologic @voxologicltd]

The Frictionless Patient Access Center

How a Multi-Specialty Health System Saved 600+ Staff Hours Weekly Using Amazon Connect Health

#amazonconnecthealth #amazonconnect #contactcenter #agenthealthcare

https://t.co/f93mHWUnpd

[Voxologic @voxologicltd]

We are able to migrate from any onpremise vendor to AWS Amazon Connect supported by AI agents.

Check out the Voxologic AI Division here - https://t.co/3Hg1z0TMiU

(2/2)

[Voxologic @voxologicltd]

We are pleased to announce our AI contact center migration offering.

This new service launched will save traditional contact centers 58% on operational costs.

(1/2)

[Voxologic @voxologicltd]

Discover how we can transform switching from a PBX setup to having SIP trunks regardless of your region.

https://t.co/UxqK58EAwt

[Voxologic @voxologicltd]

We always go the extra mile by integrating third-party systems that provide teams data on their CRM and contact center metrics that gets pulled together all within one pane of glass.

Visit our webpage: https://t.co/AbeTvmpY8m to learn more .....(3/3)

[Voxologic @voxologicltd]

With our dashboards powered for Amazon Connect, which is one of the most popular platforms for global contact centers, this provides real-time data that supervisors/management have a total 360-view without interruptions. (2/3)

[Voxologic @voxologicltd]

Contact center data can usually be delayed, so supervisors/management are not knowing what is going on instantly. Whenever there is a wait on finding out the current performance across different objectives in the contact center, it widely impacts organisational strategy. (1/3)

[Voxologic @voxologicltd]

This is brand new and already we're seeing huge customer interest after launching less than a week ago 🚀

If your telephony needs to reduce telco billing and use a stronger connected from AWS no matter your contact center's region, then visit - https://t.co/nLkeDQRyUq (2/2)

[Voxologic @voxologicltd]

Contact centers will leverage Amazon Connect even if their region is not supported using AWS. We ensure there is a backup route in place from our dedicated SIP2Connect trunking service. We're able to configure the SIP trunking 🔀 to any existing telephony platform. (1/2)