@krakenfx What kind of compensation are you planning for customers who lost all their money on margin calls during the period your website was offline. Why you keep adding customers and accepting fiat deposits when you cannot cope?
@jhbroch@ThomsonIT@krakenfx@SKymalainen Cryptos are unregulated, but Kraken is a company and companies are regulated and customers rights should prevail. I tried to close my shorts an enormous amount of times without success until they wiped out all my money.
@itsmemallet @krakenfx See attached CEO statement Jesse Powell. I have lost 45k not in possible profits but real Fiat money, I had a short that could never cancel on the platform and support did not reply on my emails asking for them to close my account and return my funds.
@krakensupport Here you have my support ticket which I escalated nr 1004438. Everyone must know that Kraken is a trap. You wont get out alive of it. I tried to close my ETH shorts on saturday and sunday, dozens of times. Send a ticket and nothing was done. Now I am losing most of my savings.
@krakenfx Here you have my support ticket which I escalated nr 1004438. Everyone must know that Kraken is a trap. You wont get out alive of it. I tried to close my ETH shorts on saturday and sunday, dozens of times. Send a ticket and nothing was done. Now I am losing most of my savings.