@LowesCares Another day and the poor customer service continues. After trying to call the LaVale MD store and the phone ringing for the operator I gave up after 3 minute.
@LowesCares Try calling the store in LaVale, Maryland just now and after five minutes of the phone ringing I gave up. Way to keep up that great customer service
@LowesCares Senior management has in my opinion never committed to fixing this on going issue because it has never changed. The customer service has always been and continues to be very poor.
@LowesCares Yes but waited only because I placed a special order if I had not I would’ve left. The LaVale, MD Store is the worst Lowe’s store I have ever been in that has the poorest customer service. I can only guess it’s because they have a monopoly in the area and could less.
@ATTCares Spent 40 minutes on the phone trying to get my auto pay corrected. It continues to be messed up since the changeover around four months ago. The issue is not resolved and customer service in my opinion is one of the worst in the industry. Still waiting for return call
@AtlanticBBInc What does one have to do to get a customer care rep other than holding for over another 30 minuets. Just terrible for a company to treat its customer like this