Waitwhile

Create the perfect end-to-end customer flows with waitlists, appointments, messaging, and analytics across any number of locations.

[Waitwhile @waitwhile]

The best customer flow management software on the market today? We're excited to see Waitwhile being listed #1 in this guide from @CxLead! https://t.co/6ICluXzijQ

[Waitwhile @waitwhile]

"The data are definitive: #retailers are long overdue for a major overhaul of their queue management practices."

Waitwhile CEO Christoffer Klemming explores how consumer patience is running thin in his latest article for @MyTotalRetail. Read it here: https://t.co/X6eguIvtNd

[Waitwhile @waitwhile]

"Customers are growing increasingly impatient with retailers that do not focus on checkout speed, convenience and personalized experiences."

Thank you @ChainStoreAge for covering Waitwhile's latest study. Read more: https://t.co/zRX1LzQSqX

[Waitwhile @waitwhile]

44% of consumers are less satisfied with businesses that have lines.

A #QueueManagement system modernizes how customers wait and can eliminate lines altogether. More on our blog: https://t.co/QXZ7XItEdH

[Waitwhile @waitwhile]

82% of consumers actively avoid going a business with a line.

See key #ConsumerTrends and #BusinessInsights in our latest report, out today: https://t.co/dt3EEvBdia

[William Jepma 💻 @WorktechReview]

As part of Solutions Review’s Expert Insights Series, Christoffer Klemming, the CEO and Co-Founder of @waitwhile, explored how #Retailers can use tech solutions to address issues around frustrated customers and #TheGreatResignation. https://t.co/0OSl47GzNo

[Waitwhile @waitwhile]

As part of @SolutionsReview Expert Insights Series, Waitwhile CEO @CKlemming explores how #retailers can use tech to ease customer frustration amid a historic labor shortage.

https://t.co/RiT37lIlum

[Waitwhile @waitwhile]

"Only 59% of store associates are happy with their jobs, per a Waitwhile survey." (via @IntelInsider/@eMarketer)

Learn more about the challenges #retail and #hospitality firms are facing in today's tough labor market: https://t.co/V0oLDssS2g

[Waitwhile @waitwhile]

See what advice Waitwhile CEO @CKlemming has to share about reinventing the physical shopping experience in his latest article for @MyTotalRetail.

https://t.co/j1diHYKkRj

[Waitwhile @waitwhile]

In our latest survey, we found that nearly 1 in 2 #retail employees want more #automation at work. As retailers are now facing major workforce challenges, companies need to harness tech solutions to automate mundane, repetitive, or energy-depleting tasks.

https://t.co/usRLu72p3Q

[Retail Schmetail @Schmetail]

WAITWHILE EXAMINES 'GREAT ATTRITION' IN RETAIL PERSONNEL #Forces are converging to create a conundrum for #retailleaders: how to deliver great digitally-integrated shopping #experiences w/ a dwindling unhappy #workforce. https://t.co/c9Y4aCPkeT @waitwhile #retail #unifiedcommerce

[Waitwhile @waitwhile]

Long lines and wait times are a persistent problem in #retail. Waitwhile's latest research found that nearly 75% of retail workers say that queues and long waits are a regular issue, with almost 1 in 5 saying it's a daily occurrence.
https://t.co/usRLu72p3Q

[Waitwhile @waitwhile]

There must be a better way, indeed! Sorry to hear about your negative experience at your doc appointment @annettefranz, but as our survey revealed, you're definitely not alone. ❤️

[Annette Franz, CCXP @annettefranz]

Today's post >> The State of Waiting in Line: There Must Be a Better Way | CX Journey™ https://t.co/eVpqCpLRaw #customerexperience #patientexperience #retail #healthcare @waitwhile #customerservice

[Waitwhile @waitwhile]

New Waitwhile research uncovered that nearly 70% of #retail workers regularly have to deal with angry or frustrated customers. More than 1 in 5 face incivility from shoppers daily.

https://t.co/usRLu72p3Q

[Waitwhile @waitwhile]

Thanks @retexperience for covering our latest study. See all the insights from Waitwhile's survey of 1000 frontline retail workers: https://t.co/usRLu72p3Q

[Waitwhile @waitwhile]

Retailers are facing huge workforce challenges. For our newest report, Waitwhile surveyed 1000 frontline #retail workers to better understand how companies can improve both employee and #customerexperience. 
https://t.co/usRLu72p3Q

[Waitwhile @waitwhile]

Consumer expectations for #customerservice are on the rise. How's your business doing when it comes to delivering a delightful, smooth, and personalized #customerexperience?

Take our latest quiz and get a detailed customer flow scorecard in 1 minute.
https://t.co/PzYpM9PElk

[Waitwhile @waitwhile]

According to @McKinsey research, 71% of consumers expect companies to deliver personalized interactions and 76% get frustrated if it doesn't happen.

Check out our latest blog post to see how simple it can be to build brand loyalty and drive LTV.
https://t.co/nSObwnBU32

[Waitwhile @waitwhile]

Learn how NYC’s same-day optical studio HEYWEAR uses Waitwhile to manage customer flow and deliver custom prescription eyewear in as little as 30 minutes. https://t.co/J6eSQCnz2x

[Waitwhile @waitwhile]

We had a blast making new friends and seeing old ones in NYC last week at #NRF2023. Thanks for making our first year attending such a success!