The best customer flow management software on the market today? We're excited to see Waitwhile being listed #1 in this guide from @CxLead! https://t.co/6ICluXzijQ
"The data are definitive: #retailers are long overdue for a major overhaul of their queue management practices."
Waitwhile CEO Christoffer Klemming explores how consumer patience is running thin in his latest article for @MyTotalRetail. Read it here: https://t.co/X6eguIvtNd
"Customers are growing increasingly impatient with retailers that do not focus on checkout speed, convenience and personalized experiences."
Thank you @ChainStoreAge for covering Waitwhile's latest study. Read more: https://t.co/zRX1LzQSqX
44% of consumers are less satisfied with businesses that have lines.
A #QueueManagement system modernizes how customers wait and can eliminate lines altogether. More on our blog: https://t.co/QXZ7XItEdH
82% of consumers actively avoid going a business with a line.
See key #ConsumerTrends and #BusinessInsights in our latest report, out today: https://t.co/dt3EEvBdia
As part of Solutions Review’s Expert Insights Series, Christoffer Klemming, the CEO and Co-Founder of @waitwhile, explored how #Retailers can use tech solutions to address issues around frustrated customers and #TheGreatResignation. https://t.co/0OSl47GzNo
As part of @SolutionsReview Expert Insights Series, Waitwhile CEO @CKlemming explores how #retailers can use tech to ease customer frustration amid a historic labor shortage.
https://t.co/RiT37lIlum
"Only 59% of store associates are happy with their jobs, per a Waitwhile survey." (via @IntelInsider/@eMarketer)
Learn more about the challenges #retail and #hospitality firms are facing in today's tough labor market: https://t.co/V0oLDssS2g
See what advice Waitwhile CEO @CKlemming has to share about reinventing the physical shopping experience in his latest article for @MyTotalRetail.
https://t.co/j1diHYKkRj
In our latest survey, we found that nearly 1 in 2 #retail employees want more #automation at work. As retailers are now facing major workforce challenges, companies need to harness tech solutions to automate mundane, repetitive, or energy-depleting tasks.
https://t.co/usRLu72p3Q
Long lines and wait times are a persistent problem in #retail. Waitwhile's latest research found that nearly 75% of retail workers say that queues and long waits are a regular issue, with almost 1 in 5 saying it's a daily occurrence.
https://t.co/usRLu72p3Q
There must be a better way, indeed! Sorry to hear about your negative experience at your doc appointment @annettefranz, but as our survey revealed, you're definitely not alone. ❤️
New Waitwhile research uncovered that nearly 70% of #retail workers regularly have to deal with angry or frustrated customers. More than 1 in 5 face incivility from shoppers daily.
https://t.co/usRLu72p3Q
Thanks @retexperience for covering our latest study. See all the insights from Waitwhile's survey of 1000 frontline retail workers: https://t.co/usRLu72p3Q
Retailers are facing huge workforce challenges. For our newest report, Waitwhile surveyed 1000 frontline #retail workers to better understand how companies can improve both employee and #customerexperience.
https://t.co/usRLu72p3Q
Consumer expectations for #customerservice are on the rise. How's your business doing when it comes to delivering a delightful, smooth, and personalized #customerexperience?
Take our latest quiz and get a detailed customer flow scorecard in 1 minute.
https://t.co/PzYpM9PElk
According to @McKinsey research, 71% of consumers expect companies to deliver personalized interactions and 76% get frustrated if it doesn't happen.
Check out our latest blog post to see how simple it can be to build brand loyalty and drive LTV.
https://t.co/nSObwnBU32
Learn how NYC’s same-day optical studio HEYWEAR uses Waitwhile to manage customer flow and deliver custom prescription eyewear in as little as 30 minutes. https://t.co/J6eSQCnz2x