WALDO

Recharging, rebuilding. We’ll be back with exciting news soon. Stay tuned!

Premium daily contact lenses made affordable, effortless and easy on the eye.

[WALDO @waldo_vision]

Big news from WALDO! We’re winding down our online store to make room for something new. Don’t worry, you’ll continue to be able to log in, review past orders and manage your information. Just be aware that for now, we’re no longer renewing or creating new subscription orders.

[WALDO @waldo_vision]

@Eddielees_photo Hi there,

Thanks for contacting WALDO's customer support.

May I please have the following details so I can pick up the account?

The full name and surname.
The shipping address.
The email address.

If there's anything else, please feel free to contact us.

[WALDO @waldo_vision]

@RobJWrd Hi RobJWrd,

I trust that you are well and safe.

This is a follow-up since we have not heard from you.

You can contact customer support on [phone] between 3 am to 3 pm EST or [phone] UK local time Monday to Friday.

Please let us know if you need further help.

[WALDO @waldo_vision]

@RobJWrd Hi RobJWrd,

Thank you for reaching out.

I am sorry to hear that you have not received your order.

Please respond with your full name, email address, and shipping address linked to your subscription so that we can look into this for you.

We look forward to hearing from you.

[WALDO @waldo_vision]

@Walker13Rebecca Hi there,

Thank you for contacting WALDO customer support.

Could you please confirm the following for further assistance?

Full Name
Email Address
Address

If there is anything else please feel free to contact us.

[WALDO @waldo_vision]

@richcunniffe Hi Richcunniffe,

Thank you for reaching out.

The number is [phone].

Please let me know if I can assist with anything else.

[WALDO @waldo_vision]

@richcunniffe Hi Richcunniffe,

Thank you for your response.

You can send an email to [email protected] or send a text to [phone].

Please let us know if we can help with anything else.

[WALDO @waldo_vision]

@sebbie3000 Hi there,

Thanks for contacting WALDO's customer support.

May I please have the following details so I can pick up the account?

The full name and surname.
The shipping address.
The email address.

If there's anything else, please feel free to contact us.

[WALDO @waldo_vision]

@_msfma Hi _msfma,

Thank you for reaching out.

Please respond with your query, full name, email, and shipping address to [email protected].

If you need any further assistance, please let us know.

[WALDO @waldo_vision]

@MarcyMarc1 Hi Marc,

Thank you for your response.

If there's anything else, please feel free to contact us.

[WALDO @waldo_vision]

@JCook220280 Hi there,

Thanks for contacting WALDO's customer support.

May I please have the following details so I can pick up the account?

The full name and surname.
The shipping address.
The email address.

If there's anything else, please feel free to contact us.

[WALDO @waldo_vision]

@7oshu4 Hi there,

Thank you for contacting WALDO customer support.

I will be more than glad to assist you. To assist you, you would need to confirm the following:

Full name
Full address
Email

Kindly await your response.

[WALDO @waldo_vision]

@leighaaann Hi Leigh-Ann,

Thank you for contacting WALDO's customer support.

My sincerest apologies for the inconvenience you have experienced.

kindly note that the order has been canceled and refunded, it should clear within 5 business days.

Please let me know if you need further help.

[WALDO @waldo_vision]

@cherieissovery Hi Lila,

Thank you for reaching out.

I've canceled your subscription, and you will not be charged for any recurring orders unless you reach out to reactivate it.

We do not refund, we can offer you a credit or a partial refund of $15.

Please let us know if you need any help.

[WALDO @waldo_vision]

@cherieissovery Hi Lila,

Thank you for reaching out.

I've canceled your subscription, and you will not be charged for any recurring orders unless you reach out to reactivate it.

We do not refund, we can offer you a credit or a partial refund of $12.

Please let us know if you need any help.

[WALDO @waldo_vision]

@JCook220280 Hi There,

Thank you for contacting WALDO customer support.

This is just a reminder that I would be glad to assist you further if you could please look into the previous interactions and reply to the last email.

If there is anything else please feel free to contact us

[WALDO @waldo_vision]

@JCook220280 Hi There,

Thank you for contacting WALDO's customer support.

I am sorry for the delayed response.

Kindly provide me with the following details so I can be able to assist you further:

Full name
Email address
1st line of shipping address

Looking forward to hearing from you.