Waldorf Astoria

Every arrival is a new chance to #LiveUnforgettable across our 34 captivating destinations.

[Waldorf Astoria @WaldorfAstoria]

The opening season of @WaldorfNYC has begun.
A legendary address reimagined, where every path still leads to the clock. Today, The Greatest of Them All returns.

https://t.co/wkwOKzKn4s

[Waldorf Astoria @WaldorfAstoria]

@zookmax Thank you for sharing this. As a Lifetime Diamond member, your expectations - and your time - are deeply valued. We are sorry that your arrival experience did not reflect this. We remain available via DM should you wish to share more about your stay. -Melissa

[Waldorf Astoria @WaldorfAstoria]

@BSeides I can understand the disappointment - Please send us a direct message with the booking details, the exact full name and contact information on the booking, so we can share your feedback with the hotel and look into this for your wife.

Thank you for choosing Hilton ~Athena

[Waldorf Astoria @WaldorfAstoria]

@suber_tama77803 Hello, Tamar - Please send us a DM with the Hotel name and address, the arrival date, and the nature of your concern -

Thank you for choosing Hilton - we'll be watching for your message! ~Athena

[Waldorf Astoria @WaldorfAstoria]

@SupriyabondadeS Hello, we’re glad to review this for you. Go ahead and send us a DM with your reservation details, and we’ll see if there’s anything we can help with. Please note that third‑party bookings are subject to the policies and approval of the booking source. -Melissa

[Waldorf Astoria @WaldorfAstoria]

The opening season of @WaldorfNYC has begun.
A legendary address reimagined, where every path still leads to the clock. Today, The Greatest of Them All returns.

https://t.co/wkwOKzKn4s

[Waldorf Astoria @WaldorfAstoria]

@SupriyabondadeS Hi, thanks for reaching out. You’re welcome to send us a DM with your reservation details, and we can take a look. Since the booking was made through a third party, any refund or goodwill consideration would need to be handled solely by them. -Melissa

[Waldorf Astoria @WaldorfAstoria]

@SupriyabondadeS Hello there! We’re glad to review this for you. Go ahead and send us a DM with your reservation details, and we’ll see if there’s anything we can help with. Please note that third‑party bookings are subject to the policies and approval of the booking source. -Melissa

[Waldorf Astoria @WaldorfAstoria]

@SupriyabondadeS Thanks for checking in. If you’d like, send us a DM with your reservation information, and we can review it on our side. Keep in mind that since the reservation was booked through Super, they have final authority on refunds or credits. -Melissa

[Waldorf Astoria @WaldorfAstoria]

@SupriyabondadeS Hello! We can certainly review the reservation with you. Feel free to send us a DM with your booking details, and we’ll take a look. Please note that refunds or exceptions for third‑party bookings are handled solely at the discretion of the booking source. -Melissa

[Waldorf Astoria @WaldorfAstoria]

@SupriyabondadeS Hi! We’re happy to take a look and see if there may be any options available. Please send us a DM with your reservation details. That said, since the booking was made through a third-party site, any refund or exception would ultimately need to be managed by them. -Melissa

[Waldorf Astoria @WaldorfAstoria]

@SupriyabondadeS Please send a DM to discuss further.

-Tamar

[Waldorf Astoria @WaldorfAstoria]

@jayceenn Hi John, I've sent you a DM, please check your inbox when you have a second. Thanks! - Nina

[Waldorf Astoria @WaldorfAstoria]

@rafah126 Hello Rafael, please check your DM when you have a chance. Best regards - Merna

[Waldorf Astoria @WaldorfAstoria]

@beatanxiety_me Hi Ryan - Thanks for reaching out.

So we can further exist you, please send us a DM with the Hilton Honors account number, arrival date, and the exact full name, email address associated with the account and the booking.

We'll be watching for your message! ~Athena

[Waldorf Astoria @WaldorfAstoria]

@baglanal Hello Baglan. We truly appreciate your loyalty to the Hilton brand and value the time you’ve taken to share your experience. We’re happy to help and have received your DM. Please check your DM when time allows. Thank you! -Rissa

[Waldorf Astoria @WaldorfAstoria]

@baglanal We regret to learn that your experience at Waldorf Astoria Doha Lusail was anything less than stellar. Please send us a DM when time allows, so we can discuss your visit. Thank you. -Mahmoud

[Waldorf Astoria @WaldorfAstoria]

@LandoNorris swaps his car for a camera (+ an apron). See the BTS of his stay at Waldorf Astoria Amsterdam 🎥

https://t.co/Z9KwzHpjbE

[Waldorf Astoria @WaldorfAstoria]

@gimmlat Thank you for choosing the Waldorf Astoria Osaka. Generally, our hotels accept packages for guests a few days prior to arrival with the guest’s name included on the package. The hotel may be reached at [email protected] or [phone] for further details. -Dawn

[Waldorf Astoria @WaldorfAstoria]

@Aquathor We're sorry to hear about the service issues you experienced. To help us look into this further, please DM your stay dates, confirmation number, full name, email, and phone number linked to the reservation at Waldorf Astoria Monarch Beach. -Denise