Walink services are currently experiencing downtime due to an internet wide outage.
We apologize for the inconveniences caused as this was unexpected.
Our providers have already identified and currently addressing the issue to restore all services as quick as possible.
@Lachy96034278 Hi, we are constantly monitoring the country codes defined by the ITU but there’s no update for Cuba. So the new dialing code you mention isn’t an international standard. In that case, it should be used after the country code +53, please check this with your local phone provider.
@Lachy96034278 Hi there!
Thank you for reaching out to us.
From what we could gather there hasn’t been any changes on international prefix for Cuban phone numbers. Please check if that change is only meant for locals to use.
Keep in mind that country code +63 corresponds to Philippines.
In the past 12 hours we’ve been presenting an outage on our services due to an unprecedented issue that’s been affecting one of our providers.
We apologize for any inconvenience this may cause and we’ll notify everyone as soon as it’s fixed.
@angelynn_aki Hi there!
Apologies for not getting back to you sooner.
This would require you to purchase a Premium link, since only Premium links’ info can be modified.
We’ll send you the steps to change your link’s phone number via DM.
@JorgeGiorgetti Hola,
Hemos identificado que nuestro equipo te ha brindado una respuesta al correo.
Sin embargo, ten en cuenta que los links “walink co” no son generados en nuestra plataforma, por lo que tendrías que contactar a su soporte para obtener una solución respecto al link gratuito.
@AlisaSofia9335 Hi Sofía,
We are sorry to hear that you are having issues with your links.
Please reach out to our team at [email protected] to receive further support!
We’ve been experiencing issues within our platform since Oct 30, 2023 - 20:03 UTC.
We are working hard on getting everything back to normal as soon as possible.
Services affected:
- link creation
- link redirection
@vielkaelvira Hola,
Lamentamos la demora en responder.
Tratandose de un link personalizado , puedes editar la información de tu link (incluida la URL) en tu panel de administración en https://t.co/KxZIEgSTQO.
We’ve been experiencing issues with some of our services since 19:02PM UTC.
We are working hard on getting everything back to normal.
We’ll keep you posted on any update.
@thinkingalways3 Hi there!
We are sorry that you are having issues with your link. Please share with us the following details via direct message so we can help you!
- Link
- Website where you share it
- Screenshot of the error