@AHS_Warranty Is there any way to resolve this with you messaging me first? I am unable to subscribe to Twitter Blue in order to use the DM feature. The bottom floor of our house is essentially unlivable in this heat wave and the CS line will not help in any way.
@AHS_Warranty I'm having serious problems with the customer service line. We are having very cut and dry problems with our HVAC, and we are being stonewalled by people who are reading a script and refusing to listen or help us in any way. Please help.
Our HVAC issue is covered under "mismatched HVAC system," clearly cut and dry under Section 4(e) of our contract. The CS line keeps telling us it's being denied under 7(j), which has nothing to do with our problem.