@LeightonTreagus Glad she’s back on her feet after being too ill to vote on pensioners heating allowance.
The cynic in me may think she was looking after her own career but surely no politician would do that!
@virginmedia Why is dealing with you so hard? Renewed my contract after you got it wrong twice, received an e-mail saying that my next bill is under £50, now trying to take £125! Spoke to someone,waste of time, got told to go to the website now trying to deal with a bloody robot!
@virginmedia Just had a call from your Sales guys asking me if I would like to renew my contract as it’s coming to an end! Does anyone there have any idea what is going on? I won’t be sending you a DM, your service is the worst of any service provider I have ever encountered
@virginmedia The fact that I had to ask you to resolve this just shows what a massive publicity stunt this is. You should have asked for this after the first tweet, not waited for me to prompt you! Don’t worry about it, I’ll do my thing from here and you will lose a customer. Embarrassing!
@virginmedia Absolutely nothing! Instead of going through the publicity stunt on here, why doesn’t somebody ask me for my details and then actually resolve my problems! This is just as useless as your CS team!
@virginmedia No it hasn’t. The whole thing has been a joke from start to finish. Can’t wait for my contract to end so I can go with an alternative supplier.
Worst Customer Service ever, bar none and not for the first time either!