Get paid in crypto like it’s cash
Send USDT → Receive instant bank alert at best market rates
Simple. Fast. Secure. No Hidden Fees.
Download Wallex 👇
https://t.co/PB9OKwYwCU
@Lizzy93304796 We’re sorry for the delay. Some users have already started receiving their funds, and the remaining pending transactions are being processed. Kindly share your transaction details so we can escalate yours immediately. Thank you for your patience.
Hi W's,
We apologize for theprocessing downtime on the Wallex App today 😢
This is as a result of an ongoing maintenance and update to give you a better trading experience 🏗️
These will be completed shortly but most importantly, your funds are SAFE & SAFU 🔒 #safu #wallex #safe #maintenance
@Lizzy93304796 We understand your frustration and sincerely apologize for the delay. Your concerns are valid, and we're actively working to resolve the issue. Please rest assured that your funds are safe, and we'll share updates as soon as possible.
⚠️ Downtime Notice
We are currently experiencing a temporary downtime affecting some transactions on Wallex.
Our team is actively working to resolve the issue and restore full service as quickly as possible.
If you have a pending transaction, please reach out via DM with your details so we can assist you directly.
We sincerely appreciate your patience and understanding while we fix this. 🫡
@web3boy_real We understand the concern, and we agree that timely communication is important. 🙏
We’re actively reviewing our incident communication flow so updates like this go out faster across all channels going forward.
Thanks for your patience.
@Lizzy93304796 Hi Lizzy,
We are aware that your transactions have been pending for more than an hour now. This is due to a maintenance on one of our systems that is affecting some transaction.Please be rest assured that your funds are not lost.
We appreciate your patience and understanding.
Still taking in the moments from Bitcoin Pizza Day 🍕
Beyond the celebration, it also gave us room to talk product 📱
Here’s a moment from the Wallex app conversation during ₿it It 💛
@Lizzy93304796 Hi LIzzy, Thank you for contacting Wallex. We are sincerely sorry for the delay in receiving your funds. Please send us your transaction receipt and transaction ID for further check.
Thank you for choosing Wallex.
@Michael92169651 Thank you for your kind words and for choosing Wallex. We appreciate your continued trust in our services.
Regarding your USDT deposit, kindly send the transaction receipt or transaction hash so we can investigate this further and assist you as quickly as possible.
@chibuzorda41490@GoodyTech_ Hi Chibuzor,
Thank you for contacting Wallex. We are so sorry for the inconvenience. Please confirm if you have receive funds in your account.