57 days since paying @sonyindia for LinkBuds S. Followed full escalation: Center -> Care -> Service Head -> NCH (9060862). Today, agent Ankit admitted the order wasn't even placed. I am NOT seeking a refund. I want the product.
Case: INCA2600566461
@SonySupportIn #Sony
70 Days 20k views. 0 contact
Escalated to @Sony_India MD & HQ. Are you using paper ledgers & manual logistics?
This digital record on X/Reddit is now the permanent case study of your "efficiency." Filing for Deficiency in Service soon
@jagograhakjago@consaff#Sony#Service
62 DAYS of being gaslit by Sonnet Care #Bangalore. Paid ₹2500 for a Sony part on Feb 18. Lies about "transit" for 8 weeks only to find out the order was NEVER PLACED.
@SonySupportIn @sony_india is this your standard? NCH 9060862 ignored.
Full story: https://t.co/eor160ziVC
@sony_india@sony_india 68 days & zero contact and template reply. What is my ticket category & priority? Give me a real ETA. Even sea freight is faster than your snail-mail logistics.
Are you not equipped to source a small part? This is a clear Deficiency in Service.
62 DAYS of being gaslit by Sonnet Care #Bangalore. Paid ₹2500 for a Sony part on Feb 18. Lies about "transit" for 8 weeks only to find out the order was NEVER PLACED.
@SonySupportIn @sony_india is this your standard? NCH 9060862 ignored.
Full story: https://t.co/eor160ziVC
57 days since paying @sonyindia for LinkBuds S. Followed full escalation: Center -> Care -> Service Head -> NCH (9060862). Today, agent Ankit admitted the order wasn't even placed. I am NOT seeking a refund. I want the product.
Case: INCA2600566461
@SonySupportIn #Sony
UPDATE: 5,200+ views! The r/Bangalore post is exploding (2.2k in 2hrs).
My emails to @sony_india are documented with proof. Will you provide a pickup date or just try to buy time?
No more "Nale Ba" excuses.
Full story: https://t.co/uiueX38mFF
#Sony_India#Bangalore
57 days. Paid advance in Feb. Today @SonySupportIn admitted the order wasn't even placed. This is gross negligence.
Escalations are ignored or met with "reset" ticket numbers. @sony_india@jagograhakjago
#SonyIndia#ConsumerRights
57 days since paying @sonyindia for LinkBuds S. Followed full escalation: Center -> Care -> Service Head -> NCH (9060862). Today, agent Ankit admitted the order wasn't even placed. I am NOT seeking a refund. I want the product.
Case: INCA2600566461
@SonySupportIn #Sony
Sonnet Care is silent despite an 'April 1st week' commitment. Every escalation just triggers a new auto-ticket (Latest: INCA2600684239) to reset the clock. This is gross deficiency in service. Deliver the part.
@jagograhakjago@consaff@SonyIndia
57 days since paying @sonyindia for LinkBuds S. Followed full escalation: Center -> Care -> Service Head -> NCH (9060862). Today, agent Ankit admitted the order wasn't even placed. I am NOT seeking a refund. I want the product.
Case: INCA2600566461
@SonySupportIn #Sony