@citytravelmary Hi Mary. Thank you for your message, I can see this is currently with the team who are investigating this and will be in contact via email before the end of the week. Have a great evening.
@leahgeorgia_xx Hi Leah. Thank you for your email, Iβm sorry to hear youβve experienced a delay with order delivery.
Our offices have been closed periodically over the last week due to the UK bank holidays.
Please could I ask that you DM us your order number, I can then check for your email.
@leemurray_king Hi Lee,
Weβre sorry to hear you arenβt 100% happy with your order. Please could I ask you to forward this through to β[email protected]β with your order number and full name, someone from the team can then pick this up for you and advise further π
@MonicaLC01 Thank you Monica. This has been logged with the team for you and someone will be in touch tomorrow morning once our offices open, I've also asked them to send you some guidance on our returns policy. Have a lovely evening.
@Dubaihairdoctor Please could I ask your email and order number?
I will then log this with the team for you and ensure that you receive a reply within the next 2 hours.