We would like to express concerns regarding the dishonesty and ill intent displayed by Umoja Marketplace @Moha001_Onyango. 3 weeks ago, we got an ex-UK phone from their shop based on the assurance that it had a six-month warranty and was in perfect condition, despite some red flags . They lured us ( our mistake though) that there was only one piece left and we could only get it that day ,could not be available the following week.
Our initial plan was to get a new phone ,the A series considering past bad experiences with used or rather refurbished phones but he managed to dupe us otherwise.
It seems the longer service he was talking about was 3 weeks 🤣🤣🤣 well the phone developed some green lines on the screen .The phone has not had any fall and had a silicone protector.
We reached out to him on Saturday and they told us to go to their shop ASAP. We went their on Monday and the lady we met there looked at the phone and informed us that their technichician will have a look and they give us a call before end of day. She informed us if their is any issue the company will bear the cost or if it is so huge we we will split it . Another mistake or red flag we ignored is us leaving the phone their for inspection to be done in our abscence.
Today morning we called them and they told us the issue is damage to the internal screen and replacement will be 31k and mind you there is no even a single scratch on the screen. Now they claimed there is a scratch on the side of the phone and it may have fallen with the cover on,surely how is that possible. I suspect they scratched the phone with something to shift the blame to us so that they avoid taking responsibility for that.
We later reached out to the CEO @Moha001_Onyango who now denied any warranty for such a phone despite having a conversation with their whatsapp account acknowledging it.
They sent us away and the lady at the reception said " there is nothing you can to us ,go and fix your phone somewhere esle."
Anyway lesson learnt ,to never trust most of these Nairobi phone vendors especially for used or Ex UK phones. Especially the ones who portray themselves that they deal with genuine electronics.
@Moha001_Onyango we left your fake phone with you,repair it and sell to your next unsuspecting buyer.
#TeamKenya 🇰🇪❤️We're almost there, this one is for you!!! Thank you for all the love for Aiko as she heads off to the big stage on 20th November in Tashkent, Uzbekistan.! Follow https://t.co/oqz1iPVVaA for more details!!!
Ppl campaigning but I've never heard of anyone listing women's lives&safety as an agenda. We as women are also not demanding for this atrocity being commited by men to be addressed. Where will we end up as a nation with such crimes being commited daily? Men want to finish women?
Raila Odinga Junior, his wife and Mama Ida Odinga shared some warm wishes, smiles and a little family wisdom with newlyweds Charlene Ruto and Isaya Yunge
A Positive Little Experiment
Let someone else choose your coffee, snack, or music today. Give up control for once, you might discover a new favorite instead of ordering the same thing for the 500th time.