Wax

Insert pretentious crap about myself here :)

[Wax @waxspell]

@uber_kenya Thank you. I have sent the details

[Wax @waxspell]

@uber_kenya I need your help. An Uber Boda rider just robbed me. I have raised a complaint via app but there's no response. Please please I really need your help

[Wax @waxspell]

And this is how it's done @Boltapp_ke

[Wax @waxspell]

@Boltapp_ke 1.5 hours later for a 30 minute order, 3 courier cancellations because they couldn't find the restaurant. No response from your useless team. Very useless

[Wax @waxspell]

Never mind, we were received arms wide open

[Wax @waxspell]

@Safaricom_Care what's up with your internet nowadays? What's up with your customer support last two years I've been robbed and even hang up by your team. Something's a miss😭

[Wax @waxspell]

@Safaricom_Care can't beyond Zuri voice she's not customized enough to help me resolve the fact that you have charged my mpesa and yet still claiming that I have an outstanding charges. Can I please get a human being to resolve this

[Cornelius K. Ronoh @itskipronoh]

There's this Gen Z who did not participate in protests because she was busy conducting investigations, and she discovers that Ruto's companies have been receiving tenders from the government. #RutoMustGo

[Wax @waxspell]

@Boltapp_ke Sent the DM

[Wax @waxspell]

@Boltapp_ke I raised a complaint via your support yesterday, regarding an order I paid for via mpesa but the order didn't process. Up until now I have received my refund and worse no one is responsive to the status of this refund.

[Wax @waxspell]

Anyone who'd care to give me my money back? @Boltapp_ke

[Wax @waxspell]

@Boltapp_ke I raised a complaint via your support yesterday, regarding an order I paid for via mpesa but the order didn't process. Up until now I have received my refund and worse no one is responsive to the status of this refund.

[Wax @waxspell]

@Boltapp_ke I raised a complaint via your support yesterday, regarding an order I paid for via mpesa but the order didn't process. Up until now I have received my refund and worse no one is responsive to the status of this refund.

[Wax @waxspell]

@Boltapp_ke here's the screenshot

[Wax @waxspell]

@imbankke Sina la kusema

[Wax @waxspell]

@imbankke no one picks up calls? And even worse your mobile banking is not working and not even a single customer email to explain to your customers what's going on

[Wax @waxspell]

@merilyn____ @imbankke Yes their customer care is horrible

[Wax @waxspell]

@imbankke please update us what's going on with your online banking??? This seems to be a recurring issue esp on critical days of the month leaving customers stranded.

[Wax @waxspell]

@Safaricom_Care what's up with your app?

[Nick Lee @NickLeeBoss]

@omwambaKE