Wales Comic Con: Support

Official Twitter support for @walescomiccon

[Wales Comic Con: Support @wccsupport]

Welcome to the official support page for @walescomiccon events! 🦸

[Wales Comic Con: Support @wccsupport]

@GoldenShimmer The team are still processing press applications - whether approved or declined everyone will receive an email accordingly! 😊

[Wales Comic Con: Support @wccsupport]

@MateerialLoz Was this within the 3-day refund period? All refunds from the original postponement have been processed at the start of the year.

[Wales Comic Con: Support @wccsupport]

All who applied for a refund through the online application form have now been processed. The team will be monitoring the reports over the next week in case of any issues but those who applied should now have received confirmation emails that the process has begun! 😊

[Wales Comic Con: Support @wccsupport]

@FalconSun2 You will need to contact the original account/bank and have them release the funds to your new one.

[Wales Comic Con: Support @wccsupport]

@MCU_Dogs Were they placed on the same order? If so it would only send to that email which was used for the point of sale and not allocated as a name to the ticket.

[Wales Comic Con: Support @wccsupport]

@misswilliams77 48 hours before the event start is usually the cut off date so we can upload them to our barcode scanners on site ready for the event! 😊

[Wales Comic Con: Support @wccsupport]

@FalconSun2 The team are still working through the list with the guests and/or their representatives. This is apparent as the most recent announcement today was also another reconfirmed from a previous date.

[Wales Comic Con: Support @wccsupport]

@captain_Nelson If you can confirm the name of the order the team will resend to the email used at point of sale!

[Wales Comic Con: Support @wccsupport]

@MCU_Dogs Yes anyone who is unable to attend due to travel restrictions would be able to obtain a refund! 😊

[Wales Comic Con: Support @wccsupport]

@Chris_Murphy1 The official social media feeds will be updating everyone regarding this after the next Government guideline update for all in the UK - Please keep an eye on socials for the update.

[Wales Comic Con: Support @wccsupport]

@Chris_Murphy1 If any photo-ops were to start before 11am then the team would be on hand to assist people to access them that may get stuck in a queue. Generally though they do not commence until after general entry is open.

[Wales Comic Con: Support @wccsupport]

@Chris_Murphy1 Preordering autographs is the only guaranteed way to meet anyone at the event especially where busier guests are concerned. If they sell out no additional slots are available for walk ups on the day of the event.

[Wales Comic Con: Support @wccsupport]

@DaveSimon10 @walescomiccon There are no current plans for any sort of screen between guest(s)/attendee(s) during professional photo-ops.

If anything changes in terms of Government guidelines then we will update accordingly.

[Wales Comic Con: Support @wccsupport]

@wuddie7 Sending DM!

[Wales Comic Con: Support @wccsupport]

@AmyC628 These are correct!

[Wales Comic Con: Support @wccsupport]

@InterviewsRed @walescomiccon @GrowTix @jaimemilner These should be available for a swap currently - if you can check your order and let us know! 😊

[Wales Comic Con: Support @wccsupport]

@WolverSteve @jaimemilner @walescomiccon If you can let us know the details of the order we can look into this - Alternatively you can follow us and DM the details for us to liaise with the sales team and try to assist. Please note that this is not guaranteed but we can forward to the correct team to handle 😊

[Wales Comic Con: Support @wccsupport]

@poyser_aaron Any guests that cannot attend are announced and refunded automatically to the card used at point of purchase.

[Wales Comic Con: Support @wccsupport]

@WolverSteve @walescomiccon Replying here! 😊

[Wales Comic Con: Support @wccsupport]

@Mr_W_Ward @walescomiccon You should be able to swap this on your order from @GrowTix

[Wales Comic Con: Support @wccsupport]

@InterviewsRed @walescomiccon You should be able to swap this on your order from @GrowTix