@BarclaysBizChat @BarclaysUKHelp@hmtreasury Dear Barclays, It’s 25 days since I requested a callback, I’ve spent 15+ hrs on hold, you never answer, I’ve DM’d, LiveChat’d, emailed, and visited a branch to ‘confirm my identity’, yet, I still can’t even apply for a #bouncebackloan
@hmtreasury Tell that to Barclays Bank, I, like many others, haven’t even been able apply yet, I’ve been waiting 20+ days for a callback, also tried Live Chat, DM, and I spend 1+ hours on hold each day, but no one ever answers!!
@Bounce_BackLoan But, but, but the banks aren’t just cherry picking those businesses too help though, surely not, they wouldn’t do that, no, no can’t be, that would be wrong
@BarclaysBizChat I’ve been waiting 20 days for a call back, on hold for 1+ hours, everyday, for 2 weeks, never get through, I’ve been to a branch & confirmed my identity (9 days ago)... yet I still can’t even apply for a Bounce Back loan?
@BarclaysBizChat I’ve been waiting 20 days for a call back, on hold for 1+ hours, everyday, for 2 weeks, never get through, I’ve been to a branch & confirmed my identity (9 days ago)... yet I still can’t even apply for a Bounce Back loan?
@Bounce_BackLoan Have you had any feedback from any of the Barclays “Error Code 41’ers” as to whether they’ve actually been able to apply and gone on to get any payment?
@BarclaysUKHelp this is getting ridiculous... I’ve been waiting 20 days for a call back, on hold for 1+ hours, everyday, for 2 weeks, never get through, I’ve been to a branch & confirmed my identity (9 days ago)... yet I still can’t even apply for a #BusinessBounceBack loan?!
@Bounce_BackLoan Some info on my own situation, may or may not be useful for others - been getting the dreaded 41 error, still had no call back after 18 days, yesterday I desperately just started calling any Barclays numbers I could find, got through to someone based in Chichester...
@Bounce_BackLoan ...they told me to just go to any branch with 2 forms of ID, and proof of address etc, and they are updating my info today. Whether I get accepted or not, you knows, but hopefully I’ll be able to actually just apply in the next 24 hrs!
@Bounce_BackLoan Some info on my own situation, may or may not be useful for others - been getting the dreaded 41 error, still had no call back after 18 days, yesterday I desperately just started calling any Barclays numbers I could find, got through to someone based in Chichester...
@MoneySavingExp Hi, it feels like a growing number of Barclays Business customers (incl. myself) are being prevented from applying for Bounce Back loans, and what’s worse, they can’t even get in contact with the bank, or get no response. I've been waiting 18 days - Any advice?
@MartinSLewis Hi Martin, seems a large number of Barclays Business customers (including myself) are being deliberately stopped from applying for Bounce Back loans, and what’s worse, they can’t even contact the bank or get no response, I myself have been waiting over 2 weeks
@RishiSunak Unfortunately, not the case for thousands of Barclays Business customers, who seem to be getting deliberately blocked from even contacting Barclays, never mind actually being able to apply #bouncebackloans#Barclays
@Barclays Why is the bounce back loans application process accessible for some companies but not others? I have been waiting weeks for a call back! And now, even the call back request page is not loading, and redirects to a 404 page. #BounceBackLoans#Barclays