Whether you operate an offline business or operate solely online, your customers and potential customers should always receive top quality customer service. Unhappy customers lead to loss of revenue. Anyone else ever receive poor service from AT&T?
My phone won't charge and AT&T's website wants to send a code to my dead phone before they let me log in. Make sense? AT&T said they would assist me via DM then left me on hold for almost 12hrs. 12 freaking hours I've been waiting! What kind of customer service is that?