@AmericanAir gate agent told a blatant lie to me. Asked about a 500m upgrade from. Was told “there is no first class cabin on this flight”. I asked why there’s a board for upgrades. She said “I’m just telling everyone no” crew confirmed that was an inaccurate. Poor experience.
@AviatorNation I purchased $600 worth of goods that should have been delivered in two days. It is now 5 days later and the order has not even shipped. Called customer service 3X yesterday and today. No one has answered or reached out with an update. Please help.