Webeden lets you build a website even if you're a complete beginner. Setting up a website is quick and easy!
Support queries please go to @WebedenSupport
@TravellingTrev@Landzcaper Hi, There was a temporary error on our server. That caused some of our customers the error you both experienced. Our team were aware of the issue, which has now been resolved. Sorry for any issues caused.
@AsinBoat Hi, Unfortunately you can only book calls in the morning. So please choose a time tomorrow and we will call you. Or drop us an email where we can resolve most issues. [email protected]
@ScottWilmotArt Hi, we are really sorry you have issues contacting us. We can see your emails sent yesterday but have yet to reply. Sorry. We will reply shortly. We understand a member of our team did call you in the end. Again sorry for the delay.
@Fireprotect1@WebedenSupport We did mention you in the reply on the 19th October. With regards to the payment do you have an email receipt of the payment? If so please forward this through to [email protected] and we will investigate.
@FootyboyFC We don't seem to be able to see your email sent yesterday. We have seen the email you sent this morning though and have forwarded this to SiteMaker who will action this ASAP. We can only conclude that for one reason or another your subscription was not cancelled properly.
@FootyboyFC Hi, We are really sorry this has happened. It must be something that was not cancelled properly. Can you please email us your details and we will sort this out for you ASAP. Please email [email protected]. Thanks
@Jamila_Artist Yes and yes. However you only need to pay when you finish rebuilding and go live. At which point you can cancel your Classic subscription if it is no longer required. We can refund you any remaining time that you have on your Classic subscription.
@Jamila_Artist email us the text changes you want done and we will get the Classic team to make the changes for you. For the long term, we recommend that you start again on the new platform. It is very easy to use, and we are here to help.
@BowBellsChurch@WebedenSupport upon closer inspection we can see your email from the 18th Jan, which we replied to. Can you please check your spam/junkmail folder?
@BowBellsChurch@WebedenSupport Hi, That is odd. What email address did you send this to? Can you please DM us you email address and we will check?
Thanks.