Website Builder

Webeden lets you build a website even if you're a complete beginner. Setting up a website is quick and easy!

Support queries please go to @WebedenSupport

[Website Builder @webeden]

@TravellingTrev Hi, Sorry you are having issues. We will get back to your DMs shortly

[Website Builder @webeden]

@imogenalabaster Hi, We replied to you on the Monday morning after. Please check your spam/junk folder.

[Website Builder @webeden]

@TravellingTrev @Landzcaper Hi, There was a temporary error on our server. That caused some of our customers the error you both experienced. Our team were aware of the issue, which has now been resolved. Sorry for any issues caused.

[Website Builder @webeden]

@NGAutoArt @GoDaddy Please check that the postcode and your payment details are correct.

[Website Builder @webeden]

@AsinBoat Hi, Unfortunately you can only book calls in the morning. So please choose a time tomorrow and we will call you. Or drop us an email where we can resolve most issues. [email protected]

[Website Builder @webeden]

@ScottWilmotArt Hi, we are really sorry you have issues contacting us. We can see your emails sent yesterday but have yet to reply. Sorry. We will reply shortly. We understand a member of our team did call you in the end. Again sorry for the delay.

[Website Builder @webeden]

@Fireprotect1 @WebedenSupport We did mention you in the reply on the 19th October. With regards to the payment do you have an email receipt of the payment? If so please forward this through to [email protected] and we will investigate.

[Website Builder @webeden]

@FootyboyFC We don't seem to be able to see your email sent yesterday. We have seen the email you sent this morning though and have forwarded this to SiteMaker who will action this ASAP. We can only conclude that for one reason or another your subscription was not cancelled properly.

[Website Builder @webeden]

@FootyboyFC Hi, We are really sorry this has happened. It must be something that was not cancelled properly. Can you please email us your details and we will sort this out for you ASAP. Please email [email protected]. Thanks

[Website Builder @webeden]

@Jamila_Artist Emails sent over the weekend can take a while to be answered. We can see the team responded this afternoon. Thanks for letting us know.

[Website Builder @webeden]

@Jamila_Artist Yes and yes. However you only need to pay when you finish rebuilding and go live. At which point you can cancel your Classic subscription if it is no longer required. We can refund you any remaining time that you have on your Classic subscription.

[Website Builder @webeden]

@Jamila_Artist email us the text changes you want done and we will get the Classic team to make the changes for you. For the long term, we recommend that you start again on the new platform. It is very easy to use, and we are here to help.

[Website Builder @webeden]

@FilipEvans They should get back to you ASAP. However if it relates to WebEden, you should really email [email protected]

[Website Builder @webeden]

@JensenFreeman Hi, thanks for the tweet. Can you please DM us your details and we will look into this for you. Thanks.

[Website Builder @webeden]

@Fireprotect1 Can you please DM your your details?

[Website Builder @webeden]

@BowBellsChurch @WebedenSupport upon closer inspection we can see your email from the 18th Jan, which we replied to. Can you please check your spam/junkmail folder?

[Website Builder @webeden]

@BowBellsChurch @WebedenSupport Hi, That is odd. What email address did you send this to? Can you please DM us you email address and we will check?
Thanks.