Finally catching up on my last night's #ImACelebrity and I actually really like Nella but Poor Fred. His comment didn't warrant that reaction. She's clearly still grieving and it's easy to get triggered. But his comment wasn't made with malice.
@giffgaff Get this when trying to talk to an agent. As it's saying I have no goody bag on my account when I do. So when I attached the screenshot I get these when trying to get through to an agent.