@EwanMacKenna@DouglasKMurray I’ve never wanted to punch a man in the nose more than I’ve wanted to punch good aul Dougie in the nose.
Smarm personified
@AerLingus I submitted a receipt request over 2 weeks ago via the “request a document” form and still haven’t received it. I need an itemised receipt showing the flight change fee for expenses. Can you please escalate this?