iain case

Digital transformation, sales and marketing leadership, strategy. Strava. Zwift.

[iain case @wellerk7]

Join keynote speaker Grant Ries (Chief Data & AI Officer, T-Mobile) at #PegaWorld iNspire as he shares the blueprint of his customer service overhaul that led to amplified efficiency, efficacy, and customer satisfaction. https://t.co/n1zjKrAaSa

[iain case @wellerk7]

Introducing Pega Infinity '23! 🚀 The latest release of our portfolio of products harnesses the power of Gen AI to shake up the way you work. Get ready to turbocharge productivity, unleash innovation, and optimize everything to drive value like never... https://t.co/finWssx6Hn

[iain case @wellerk7]

Pega announces Pega Voice AI and Messaging AI, two new solutions that analyze live customer service conversations in real time to help agents quickly resolve service requests with reduced manual effort. https://t.co/edSoRza7qe

[iain case @wellerk7]

Pega receives highest score for Business Workflow Automation Use Case in 2021 Gartner® Critical Capabilities for Enterprise Low-Code Application Platforms Report. https://t.co/LsBp2Lgk3e

[iain case @wellerk7]

Pega's recent survey of more than 12,700 service leaders, agents, & customers, found that customers don’t care about channels. They want convenience. Read the full report to learn how #customerservice is evolving. https://t.co/h8eNQedEjv

[iain case @wellerk7]

Pega named a Worldwide Supplier of the 43rd and 44th Ryder Cup. https://t.co/6PYbYbaRQS

[iain case @wellerk7]

The most client-centric event of its type in the industry, hear from #vodafone #telenet #google and many others.. crushing complexity at their businesses – only at #PegaWorld iNspire! Register now to join us May 4th. https://t.co/H2kGVZ60K1

[iain case @wellerk7]

#Pegasystems...more Punk than you might think ;-) ... For the second year in a row, Pega is proud to present the Dropkick Murphys St. Patrick's Day Live Stream 2021…Still Locked Down. Join us live on Wednesday, March 17th, and celebrate a bit of Boston... https://t.co/9RhfsA7bkb

[iain case @wellerk7]

Read how AI and automation are enabling next-generation #customerservice and #customerexperiences that are smart, automated, preemptive, journey-oriented, and effectively put the customer in the driver’s seat. https://t.co/81cJCsLJD3

[iain case @wellerk7]

Check out my latest article: A Powerful Engagement https://t.co/djAxmJ0ZOR via @LinkedIn

[iain case @wellerk7]

Join us on June 17 to hear from Vodafone Spain about their transformation to an “always-on” engagement model, one which enables them to deliver hyper-personalised interactions in every channel – and in real-time. https://t.co/oJ09SZjj0H

[iain case @wellerk7]

True #digitaltransformation occurs when the customer journey is re-imagined from the centre out, brilliantly explained by Pega CTO, Don Schuerman who guides you through Pega’s unique approach to “Center Out” digital transformation in this short video. https://t.co/DHHujQT3VK

[iain case @wellerk7]

At times like these, it's worth learning from those who are acting at speed and with agility. Join us on 13 May to hear from Steven Knowles at TalkTalk as he shares learnings from their digital transformation journey https://t.co/4zKKgxYko7

[iain case @wellerk7]

At times like these, it's worth learning from those who are acting at speed and with agility. Join us on 13 May to hear from Steven Knowles at TalkTalk as he shares learnings from their digital transformation journey powered by Pega. https://t.co/kY9xVNdBq4

[iain case @wellerk7]

We're 'streaming up from Boston' this St. Patrick's Day! Pega is proud to sponsor a live concert from the Dropkick Murphys directly to you, wherever you are. Watch on their Facebook page here https://t.co/xDMLnttnWC, or Pega's at https://t.co/ilv5TVwxEV. https://t.co/wIv4TijiWe

[iain case @wellerk7]

Looking forward to hearing speeches that changed the world tonight ...

[iain case @wellerk7]

A low code factory approach helps business and IT units become teams of "makers" that collaborate to get work done better and faster https://t.co/SZ8lsCd4nr

[iain case @wellerk7]

@RWBAexpeditions @STCadventures @DragomanTravel @RWBAcademy Congratulations everyone and thanks to all the staff and crew !

[iain case @wellerk7]

@RWBAexpeditions @STCadventures @RWBAcademy Great photograph! Good luck everyone

[iain case @wellerk7]

@KieranTarrant1 @pega @Launchpad_RDG Massive effort today by @pega UK team for a great cause @Launchpad_RDG